An intellectual professional with high caliber and extensive experience in evaluation, data analysis, facilitating diverse learning, and building productive relationships with clients and staff. Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment.Have organizational abilities to drive process improvement and as a leader guide, motivate and direct colleagues while maintaining high interest and achievement levels in a fun and challenging learning environment. - Distribution and logistics- Vendor Management - Inventory management- Warehouse Management - Transportation ManagementExcellence in Analysis and Problem solving-Sound Judgment and Decision Making Skills-Strong Influencing Skills-Achievement oriented Team Builder-Persuasive Communicator
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Assistant General ManagerTranssionDelhi, Dl, In -
Assistant General ManagerTranssion Jul 2019 - Present -
Logistics ManagerTranssion Jul 2016 - Jun 2022New Delhi Area, India
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Cs TeamSamsung Nov 2014 - Jul 2016Gurgaon, IndiaCS HHP ENHANCEMENTS
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Team LeaderTnt Dec 2010 - Feb 2014Presently working with TNT India Ltd. (Nokia IMC), As a Team Leader Customer Service• Review current support tasks being performed by the CSR team’s and implement improvements to those processes to increase efficiency and productivity.• Handling customer queries of All India Operations on calls, mails and cases generated on internal system (eBiznet)
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AmGenpact May 2010 - Dec 2010Genpact as Assistant Manager Training • Building a team that effectively supports client programs, products and services.• Driving the development of superior customer service and high performance.• Leading workflow distribution and floor management to ensure service levels are satisfied.• Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff. -
Lead Process Trainer For United Airline ReservationIbm Global Process Services Nov 2005 - May 2010• Managing a batch comprising of 25 people for the inbound sales process for training with a fortune 100 clients. Single point of contact for the daily interactions and correspondence. Making sure that all the customer metrics are met with, as per the contractual agreement with the client and delivering them on schedule• Enhancing Associate Engagement and ensuring attrition is maintained at the minimum.• Interface with other departments within the organization, viz. HR, Quality, IT, Administration/Transportation at training level. • Creating and maintaining customer service ethics in team and sensitivity to provide unparalleled customer service.
Dev Kumar Shah Deo Skills
Dev Kumar Shah Deo Education Details
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Ranchi UniversityAccounting And Finance -
St. Anthony'S School Ranchi
Frequently Asked Questions about Dev Kumar Shah Deo
What company does Dev Kumar Shah Deo work for?
Dev Kumar Shah Deo works for Transsion
What is Dev Kumar Shah Deo's role at the current company?
Dev Kumar Shah Deo's current role is Assistant General Manager.
What schools did Dev Kumar Shah Deo attend?
Dev Kumar Shah Deo attended Ranchi University, St. Anthony's School Ranchi.
What skills is Dev Kumar Shah Deo known for?
Dev Kumar Shah Deo has skills like Logistics, Supply Chain Management, Process Improvement, Team Management, Management, Team Building, Operations Management, Team Leadership, Customer Service, Negotiation, Leadership, Vendor Management.
Who are Dev Kumar Shah Deo's colleagues?
Dev Kumar Shah Deo's colleagues are Anissa Dianing Julia Sari, Rosemary Robinson, Qurrotu A'yun, Raj Kishor, Mohsin Sheraz, Dennis Murimi, Usman Khalid.
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