Managed various administrative tasks including but not limited to: - Handling employee onboarding and offboarding processes. - Maintaining employee records and ensuring data accuracy. - Coordinating with vendors for office supplies and facilities management.- Facilitated employee reimbursement process: - Verified and processed employee reimbursement requests in a timely manner. - Ensured compliance with company policies and documentation requirements.- Conducted thorough vendor invoice verifications and approvals: - Reviewed vendor invoices for accuracy and completeness. - Coordinated with the finance department for timely payment processing.- Assisted in HR functions such as: - Scheduling interviews and coordinating recruitment activities. - Participating in employee engagement initiatives and events. - Assisting in the implementation of HR policies and procedures.- Streamlined administrative processes resulting in increased efficiency and cost savings.- Played a key role in organizing company events and team-building activities, fostering a positive work environment.- Acted as a liaison between employees and management, addressing concerns and facilitating communication channels.

Promoted to Senior Customer Support Executive Operations Team at OneDios Services Private Limited,As a Senior Customer Support Executive, I am passionate about facilitating the success of my team. I strive to create a positive and collaborative work environment that supports the professional growth and development of each team member. I believe in leading by example, and I am committed to modeling the behaviors and values that I expect of my team.. I believe that strong teamwork is the key to achieving our collective goals, and I am dedicated to fostering a sense of unity, purpose, and accountability within my team.Some of my key Roles as a Senior Support Executive are:Setting clear goals and expectations: As a Senior Support Executive, I set clear goals and expectations for their team. This helps to ensure that everyone is on the same page and working towards the same objectives.Delegating tasks and responsibilities: As a Senior Support Executive, I delegate tasks and responsibilities to their team members. This helps to ensure that everyone is contributing to the team's success and that no one is overworked.Providing guidance and support: As a Senior Support Executive, I provide guidance and support to their team members. This helps to ensure that everyone is able to perform their tasks effectively and that they feel supported in their work.Motivating and inspiring the team: As a Senior Support Executive, I motivate and inspire the team to achieve their goals. This can be done by setting a positive example, providing regular feedback, and celebrating successes.Solving problems and resolving conflicts: As a Senior Support Executive, I be able to solve problems and resolve conflicts that arise within the team. This helps to ensure that the team remains productive and that morale is high.

As a Customer support executive, my primary goal is to ensure that every customer has a positive and seamless experience with our company. I am a patient and empathetic problem solver, and I am skilled at working with individuals from a variety of backgrounds and with a wide range of needs. I pride myself on my ability to listen actively and communicate clearly, and I am always willing to go the extra mile to help my customers resolve their inquiries. My ultimate aim is to build trust, loyalty, and satisfaction with each and every interaction.Some of the qualities that Made me a good customer support executive:Communication skills: As a Customer support executive my communication was effective with customers, both verbally and in writing. I understood customer needs and concerns, and then explained complex information in a clear and concise way.Problem-solving skills: As a Customer support executive I was very frequent in troubleshooting problems and finding solutions that meet customer needs. I always thought critically and creatively, and was able to work independently and as part of a team.Empathy: As a Customer support executive I always empathize with customers and understand their concerns. This helped me to put Myself in the customer's shoes and see things from their perspective.Patience: As a Customer support executive I am patient and understanding. My patience gave me the ability to deal with difficult customers and handle difficult situations calmly and professionally.