As a professional in the medical services and certification industry, I bring a wealth of experience in proctoring and operational management. Currently, I serve as the Chief Operating Officer at Chase Medical Services, where I lead strategic initiatives and ensure the seamless delivery of our services..My journey includes extensive experience as an STNA Proctor, where I have had the privilege of guiding over 600 CNAs through their state certification process. At DLM Group & Associates and Solutions Premier, I honed my skills in creating efficient testing environments, developing feedback-driven improvements, and addressing technical issues to enhance the overall candidate experience.