Dev Narayana Acharya Email & Phone Number

New Delhi, Delhi, India

• Key Responsibilities: Operations Manager at Brown Bread Bakery & Organic Food Pvt. Ltd. | Digital Footprint, Online Sales & Diplomatic RelationsOperations Management:
• Oversee and manage all aspects of bakery operations, ensuring smooth production, inventory management, and adherence to stringent quality standards.
• Develop and implement efficient processes and procedures to enhance operational effectiveness, minimize costs, and maximize productivity.
• Collaborate closely with cross-functional teams to streamline procurement, supply chain management, and logistics, optimizing resource allocation and reducing waste.
• Champion a culture of continuous improvement, leveraging data-driven insights and key performance indicators to drive operational excellence and exceed customer expectations.Digital Footprint & Online Sales:
• Drive the development and execution of a comprehensive digital strategy to enhance XYZ Bakery's online presence and drive sales growth.

New Delhi, Delhi, India

• Led the development and launch of the company's e-commerce store, including design and implementation of the website and integration of payment gateways.
• Managed and optimized product listings on e-commerce platforms such as Amazon, Etsy and other marketplaces.
• Monitored and analyzed sales data to identify trends and opportunities for growth.
• Coordinated with vendors and suppliers to ensure timely delivery of products, resulting in a decrease of customer complaints.
• Led the customer service team and handled customer inquiries and complaints through email, chat, and phone.
• Collaborated with the design team to create visually appealing product listings and graphics for marketing campaigns.

New Delhi Area, India

• Developed and launched the bakery's ecommerce website, driving significant growth in online sales and establishing a strong online presence.
• Utilized technical IT skills to design and optimize the website, ensuring a user-friendly interface, secure online transactions, and seamless order management.
• Implemented effective digital marketing strategies, including SEO, social media campaigns, and targeted advertising, resulting in increased website traffic and brand visibility.
• Successfully established and maintained partnerships with Embassies and missions in New Delhi, serving as the primary point of contact and managing their specific requirements.
• Oversaw the overall bakery operations, including production planning, inventory management, quality control, and logistics, ensuring efficient and timely delivery of products.
• Led a team of employees, providing guidance, training, and performance evaluations to maintain a high level of productivity and customer satisfaction.

New Delhi, Delhi, India

- Successfully managed and optimized the operational activities of the bakery, ensuring smooth workflow and efficient production processes. - Oversaw inventory management, coordinated production schedules, and implemented quality control measures to uphold high standards of product quality. - Collaborated with cross-functional teams to improve operational.

Gurugram, Haryana, India

Network Support for Sprint Corporation (USA)

Gurgaon, Haryana

Technical support for SBI Cards

Noida, Uttar Pradesh, India

Network Technical Support for EA Games

B.Com, Commerce

O Level, Information Technology

O Level is a Foundation Level Course in Computer Applications. Studied following subjects: • Information Technology Tools and Network.

M.Com, Accounts & Law

Completed in correspondence mode while working in corporate.

Master'S Degree, Sanskrit And Classical Indian Languages, Literatures, And Linguistics, First Division

M.A. Honors in Sanskrit (Navya Vyakaran)