Dev Raj Jain Email & Phone Number

Our team at GuestTek has been enriched by my technical expertise in network design and maintenance, honed through a comprehensive education culminating in a Bachelor of Commerce from Delhi University. With a certification in CCNA, I've become adept at ensuring robust network performance and troubleshooting a myriad of connectivity challenges.Collaborating closely with senior engineers, we've successfully implemented sophisticated network solutions, including LAN/WAN configurations and VPN setups. My drive stems from a passion for problem-solving and a commitment to maintaining secure, reliable network infrastructures that empower our clients and support their success.

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  Gnoc Specialist

  Guesttek Interactive Entertainment Ltd.

  Nov 2022 - Present - Gurugram, Haryana, India

  As a certified Network Engineer with a CCNA certification, I specialize in designing, implementing, and maintaining robust computer networks. My expertise includes configuring switches and routers, managing IP addresses, and ensuring the availability and reliability of network infrastructure.Key Responsibilities and Expertise:* Technical Support: Provide technical assistance to end users, resolving network-related issues such as connectivity problems and configuration errors to enhance network performance.* Collaboration and Implementation: Work alongside senior network engineers to design and implement LAN/WAN configurations and VPN setups, contributing to network expansion and upgrade initiatives.* Network Security: Assist in safeguarding network security by configuring and maintaining firewalls, implementing access control measures, and identifying potential security vulnerabilities.* Client and Internal Support: Offer comprehensive technical support for networking issues, guiding clients and internal staff through troubleshooting processes to effectively resolve problems.* General IT Assistance: Provide general IT support to end users, including resolving hardware and software issues, assisting with network connectivity, and performing routine maintenance tasks.* Monitoring and Response: Continuously monitor network activity, track issues, and respond to alarms and outages. Escalate critical concerns to higher-level support teams when necessary.* Administrative Duties: Collaborate closely with network administrators or engineers to document network configurations and maintain detailed network documentation.With hands-on experience in OSPF, BGP, STP, subnetting, and network analysis tools like Wireshark, I am dedicated to ensuring seamless network operations and providing top-notch technical support. My proactive approach and commitment to continuous learning enable me to stay ahead in the ever-evolving field of IT networking.