1. Implemented policies, standard operating procedures and managedquality, customer service and logistics.2. Directed day-to-day operations by spearheading implementation ofshort-term and long-term strategies to achieve business plan andprofitability goals.3. Recruited, hired and trained personnel on application of projects.4. Guided employees on understanding and meeting changing customerneeds and expectations.5. Produced SOPs to document workplace procedures and optimizeproductivity through standardization.

1. Managed survey, operation teams, packing crews and transportation2. Maintained uninterrupted communication with customers end-to-end3. Coordinated with overseas agents and shipping agents4. Resolved operational issues during above processes

1. Managed full-cycle human resource operational activities to maximize HRemployee performance.2. Developed hiring and recruitment policies to drive transparent and fairhiring process for selecting candidates on the basis of merit.3. Supported top talent identification processes by interviewing candidatesand executing onboarding, orientation and benefit processes.4. Initiated employee evaluation process and recommended policy changes tohelp staff progress toward desired readiness goals.

1. Enhanced team member performance through use of strategic tacticalapproaches and training.2. Led team meetings and one-on-one coaching sessions to continuously improve performance and deal with issues.3. Accomplished financial objectives by forecasting requirements, schedulingexpenditures and preparing annual budgets.4. Monitored staff performance and miscellaneous warehousing duties i.e.in/out of stock and stores; maintenance of record keeping.

1. Processing freight forwarding RFQs in a timely manner2. Negotiating and finalizing transportation contracts, ensuring propermonitoring and coordination of shipments till completion of orders3. Handling project cargo for foreign embassies

1. Prepared, planned for and coordinated execution of support missions toaid deployed forces and individuals.2. Requisitioned, received, stored and documented unit equipment andsupplies.3. Managed administrative needs of group with a team of 2 supervisorydepartments. (Administrative and Financial)4. As the Administrative officer, overall in charge of 1800 Military Personneland Civilian manpower. Responsibility entailed their complete discipline,leave, documentation, training and any other personal disputes where theorganization could assist.