As an Academic counsellor at UpGrad, I provide guidance and support to prospective students, current learners, and alumni to ensure their academic success and professional growth. Personalised counselling is provided to help them select the most suitable UpGrad program based on their aspirations, interests, and professional background.

*Possessed knowledge and communication to understand consumer behaviour*Trained and monitored a New team Members*ONLINE sessions including follow up sessions*Delivered upgraded product knowledge for better sales and on spot closures.

Job was to generate revenue from prospect clients using CRM database across the region in addition to this, working on qualified opportunities to maintain and increase the revenue adherence and sales numbers.

Acquiring good knowledge on all the aspects of the industry that are applicable for the job of a trainee in hotel management, there is a need to understand who the top opponents for a particular hospitality industry.