Dev Sharma Email & Phone Number

Indore, Madhya Pradesh, India

Nasik, Maharashtra, India

Pune Area, India

Responsible to project IT budget and planning for new branch/plant and implement.Planning, Implement & Support organizational Servers/PC Hardware, Networking requirement. Provide training and support related MS Dynamics NAV ERP system to users.Accountable to check ERP error and co-ordinate with ERP team for solution and implementation.Accountability to prepare ERP flow, MIS Reports for top management.Manage email account and user creation / alteration in company domain.

Rangwasa, Rao, Indore

Manage required implementation for ERP modules, reports with the help of Industrial Head and Development Team to check all operational flow running consistently.Provide ERP Module Training to all concern Organisational Department.Testing modules in live sites with the help of Industrial employees for making ERP more Flexible for users.Provide and Manage cost efficient IT Infrastructure for organisation where ERP Implement.Manage and Create Process for ERP Modules with printing domain in live environment.Coordinate and get trained to team member and Company Staff for departmental process modules.Gather Information for creating master Data for implementation Analysis and discuss to company management of production progress with MIS reports.Coordinate ERP development team for required updates.Responsible for ERP implementation rules management of organisational domain.Update progress with presentation of ERP operation report / MIS report time to time to company owner.

• Manage email account and user creation / alteration in company domain.• Provide and Manage Local Area Network and Desktop for Company department.• Responsible for user account management and creation, deletion and transferring of mailboxes• Accountable for managing all machines for latest patch updates, security patches, Anti-virus patches etc.• Accountable for monitoring CRM (Client Management Software) on servers and its SQL backup.• Responsible to creating / modifying / deleting users and groups in CRM software server and its client installation / client upgrades for Business Analysts.• Providing basic troubleshooting through remote technical support to Microsoft windows server network infrastructures in various company branches.• Managing and maintaining Logical disk space on servers for Database consistency.• Escalating unresolved problems to the hardware vendor for ensuring resolution(Burn or Damage Hardware)• Handling CPU utilization and disk space usage of the server.• Providing CRM Data for Business Analysts for converting clients.

• Involved in resolving server problems like system hang, hard disk crash, network connection failure.• Accountable for updating all servers, desktops, laptops with latest updates.• Accountable for managing all machines for latest patch updates, security patches, Antivirus patches etc.• Handling CPU utilization, disk space usage of the server.• Accountable for monitoring memory utilization on servers and backup failure and assigning the tickets to the backup team.• Managing and maintaining Logical disk space on servers.• Responsible for creating new file systems and correcting files inconsistencies.• Involved in creating / modifying / deleting users and groups and the installation of OS upgrades and patches as and when provided by customers / vendors.• Responsible for updating all critical patches for servers within two days of release• Escalating unresolved problems to the hardware vendor for ensuring resolution. • Ensuring that the MS Exchange mail system functions smoothly and the users stay connected. • Responsible for user account management and creation, deletion and transferring of mailboxes.• Providing basic troubleshooting through remote technical support to Microsoft windows server network infrastructures.• Co-coordinating with clients regarding troubleshooting of servers.• Accountable for reporting details of network status hourly and send details of outages to proper personnel for immediate resolution.

Master Of Science (M.Sc.), Computer Science, 67

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Bachelor Of Commerce (B.Com.), Commerce, C

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Higher Secondary, Commerce

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