Shivam Trivedi Email & Phone Number

India

• Worked for Amazon Web Services, successfully building and executing multiple automated marketing campaigns using Adobe Marketo, resulting in increased lead generation and conversion rates.
• Demonstrated expertise in building and organizing a variety of marketing campaigns using the Marketo tool, effectively targeting specific audiences and driving engagement.
• Proficiently prepared compelling emails and engaging landing pages using front-end languages, optimizing user experience and increasing click-through and conversion rates.
• Skillfully managed campaign services, overseeing the end-to-end lead lifecycle, implementing effective lead nurturing strategies, and leveraging segmentation techniques to personalize marketing communications.
• Successfully integrated Marketo campaigns with various platforms, including flywheel, Salesforce, and other automation tools, ensuring seamless data synchronization and enhanced marketing automation capabilities.
• Collaborated with cross-functional teams, including marketing, sales, and IT, to align marketing automation initiatives with business objectives and ensure cohesive execution.

San Francisco, California, United States

• Successfully scraped data from multiple websites using Python and other indexing languages and modules, ensuring accurate and reliable data retrieval.
• Developed and prepared scripts for web content in a timely manner, facilitating efficient data extraction and formatting for export to various formats, such as Excel.
• Demonstrated proficiency in extracting data from large PDFs, particularly text-based content, employing Python or other programming languages, and exporting it to Excel or other required formats.
• Effectively integrated the developed scripts with other platforms, enabling seamless data integration and enhancing overall system functionality.
• Implemented efficient and optimized coding practices, resulting in improved performance and enhanced scalability of the indexing and scraping processes.
• Proactively explored and utilized new tools and technologies to further improve the efficiency and effectiveness of data scraping and indexing operations.

Kanpur, Uttar Pradesh, India

• Successfully implemented an Enterprise Resource Planning (ERP) system in the school, streamlining operations, and enhancing data management efficiency.
• Led the creation of electronic records from hard copy records, ensuring a seamless transition to digital documentation and improving data accessibility and security.
• Assumed responsibility for managing all IT-related aspects in the school, including network infrastructure, hardware, software, and security systems, ensuring smooth functioning and minimizing downtime.
• Proactively kept electronic records up to date, ensuring accurate and timely information retrieval for various stakeholders.
• Provided technical support to staff and students, promptly addressing and resolving IT-related issues, fostering a productive and technologically-enabled learning environment.
• Demonstrated strong technical expertise and problem-solving skills, playing a pivotal role in optimizing IT operations and supporting the school's overall mission and objectives.

Kanpur, Uttar Pradesh, India

• Conducted extensive research and designed scalable applications for efficient information identification, extraction, analysis, retrieval, and indexing, optimizing data management processes.
• Collaborated closely with business unit team members to design and develop new application systems, aligning them with client requirements and enhancing mobile computing capabilities.
• Successfully implemented the designed applications, resulting in improved efficiency, streamlined processes, and enhanced data accessibility.
• Leveraged advanced techniques and technologies to ensure seamless integration and compatibility with existing systems, minimizing disruptions and maximizing productivity.
• Proactively identified opportunities for process improvement and innovation, contributing to the development of effective solutions that boosted data gathering and management efficiency.
• Demonstrated strong problem-solving skills and a deep understanding of database management principles, resulting in improved data accuracy, reliability, and accessibility.

Kanpur, Uttar Pradesh, India

• Shamsi’s - Android Application, News application with several features.
• Kanpur First - Android Application, E-Currency Wallet with GPS location features to find nearby shops.
• Cawnpore Cares - Android Application, Social Network for Small Time Manufacturers and their customers.
• New Coin Wallet - Android Application, E-Currency Wallet with shopping features.

Kanpur, Uttar Pradesh, India

• Effectively coordinated with project management staff, ensuring seamless collaboration on database development timelines and project scope.
• Demonstrated exceptional attention to detail in collecting accurate and high-quality information about products from various reliable sources.
• Efficiently organized and consolidated data from multiple sources, utilizing MS Excel and other office applications, resulting in streamlined data management processes.
• Skillfully edited and refined collected images using Adobe Photoshop, enhancing the visual appeal and quality of the data presentation.
• Implemented efficient data organization and re-arrangement techniques, improving accessibility and facilitating data analysis.
• Assumed responsibility for data quality control, meticulously checking the accuracy and consistency of data collected by other Data Gatherers, ensuring data integrity and reliability.

Kanpur, Uttar Pradesh, India

Kanpur, Uttar Pradesh, India

• Successfully coached and guided team members in customer service techniques, resulting in enhanced customer satisfaction levels and increased sales performance.
• Directed comprehensive personnel training programs, fostering a highly productive and skilled team focused on delivering accurate and friendly service.
• Mentored team members to promote a commitment to exceptional customer care, resulting in improved customer loyalty and repeat business.
• Conducted thorough training sessions covering all operating procedures and company services, ensuring team members' proficiency and consistent service delivery.
• Implemented innovative working processes that yielded continuous improvements, enhancing efficiency, and optimizing customer experience.

Bachelor Of Commerce (Bcom), Commerce

10+2, Commercial Studies