Dev Srivastava Email & Phone Number

Bengaluru, Karnataka, India

1. Improved UX and increased awareness by building productized webviews and app screen configs.2. Conducted A/B tests on banners and elements, resulting in a 15% increase in diet and workout update requests, enhancing coach-client interaction.3. Integrated AI technologies (GPT-4 and GPT-4 Turbo) into the coach workflow, boosting efficiency by 10-50%.4. Empowered customer support teams with Freshdesk and Intercom integration via Zapier, enhancing query management.5. Led incremental changes in support workflows, reducing agent time by 20% and improving CSAT.6. Drove regression tests for AI models on features, saving 30% costs.7. Analyzed data with Clevertap to inform product decisions and conduct a comprehensive audit of some product elements8. Executed marketing integrations using Zapier and Clevertap, increasing user interaction.9. Collaborated across teams to add more videos, enhancing UX and coach experience.10. Involved in comprehensive testing of new product features.

Pune, Maharashtra, India

1. Own the product operations side of things that include job reviews and support. Optimised the overall process of reviewing jobs to ensure more accountability and speed.2. Interacted with users to get them started with the platform and to resolve product related doubts and issues for the users.3. Actively contribute to the renewal discussions of accounts that are managed collaboratively by the Customer Success and Sales team.4. Working to move towards Product Management, by analysing the product and creating stories around adding features and functionalities. Also, analysing building use cases for the same.5. Adding to product stories, discussions and actively testing features before launch to add value.

Hyderabad, Telangana, India

Work with the Operations team as a Preorder Associate to coordinate and manage various order types and help in their successful execution also involves conflict resolution when it arises.

Hinjewadi, Pune

The job involved the understanding of the working and the manufacturing processes involved in the manufacturing of Isolation Ball Valves. It included creating Machining Process Sheets for individual components to be used in the Machining Workshop and ISO Documentation. It involved use of Excel and AutoCAD.

Pune, Maharashtra, India

My responsibilities included making a detailed survey about the production plan and the types of stampings that were done at the company. The work also involved preparing a detailed report about the methodology and every process that were performed.

Pune, Maharashtra, India

My job involved around observing the processing of steel procured in the form of Coils. It involved understanding each and every method of processing steel into an end cut product, for manufacturing. I made an end report detailing all the aspects as a part of this project.

Bachelor Of Technology, Mechanical Engineering, Cpi- 8.27, Spi- 10

Activities and Societies: Pi Editorial, VIT Quizzing Society, Department Drama team, V-EDC(Entrepreneurship Development Cell)

Hsc(12Th), High School/Secondary Certificate Programs, 80.15%

Activities and Societies: Debate Team, Elocution, GK quizzes, Narrator, WritingJunior College or Higher Secondary School.

Ssc(10Th), High School/Secondary Certificate Programs, 89.60%

Activities and Societies: Cricket Team, GK quizzes, Dramatics, Table tennis team, Annual Day Choir, WritingSchool.