Deva Deshpande Email & Phone Number

Pune, Mh, In

Australia

-Implemented an end-to-end process flow and digital transformation strategy that involved integrating new software systems (AlayaCare & Conpago Pty. Ltd.) to ensure smoother flow of ongoing operations. -Managed relationships with external stakeholders to ensure delivery of software components, conducted regular meetings and workshops to maintain project alignment. -Conducted risk assessments and developed mitigation strategies that minimized project delays and maintained stakeholder confidence. -Developed and maintained project documentation like Gantt charts, timelines, Kanban Boards and reported findings to Project Lead. -Collaborated with cross-functional teams (Senior Management, Client Intake Officers, Daily operations team leaders) to map and redesign business processes in line with new software capabilities.-Supported training initiatives, working within multiple departments to ensure user adoption of new systems and digital tools.-Drafted user manuals, technical documentation, and training materials for newly integrated software solutions.

Brisbane, Queensland, Australia

-Recruited by NES Fircroft (BNE) to be contracted out to ConocoPhillips for a Public Response Project to address the seismic exploration for gas undertaken in the Otway basin.- Coordinated with 7 team members to address comments and emails sent by relevant stakeholders.- Created project documents to be sent to NOPSEMA, to detail the stakeholder's, organization's, event summaries and their respective feedback in regard to the seismic exploration activities.

Gold Coast

Brisbane, Queensland, Australia

• Creation of relevant project documents like Change Management Plan which included the Change Request Log, Change Request Form and Change Flowchart.• Preparation of Notification of Delays and an Extension of Time document for change management and stakeholder management purposes.• Drafting a Stakeholder Management Plan which included documents for Stakeholder Engagement, Responsibility Assignment Matrix, Communication Plan, Benefits Realization Plan, Milestone Deliverables and Lessons Learnt.• Producing a Risk & Issue Register and a Work-Breakdown-Structure template for future use.• Assisted in the creation of a Competency Framework for Project Managers and Project Practitioners as per the AIPM guidelines.• Setting up of a Project Workbook Toolset.• Assisted in market research in collaboration with the relevant managers in finding a. Suitable alternative facility management software tools and organisations. b. Graduate programs for prospective graduate recruits.

Gold Coast, Queensland, Australia

• Provide a high level of customer service at all times to exceed customer expectation and ensure repeat business.• Identify customer needs and provide solutions according to relevant and up to date product knowledge. • Attend to customer complaints in a timely manner by applying excellent problem-solving skills to diffuse potential conflicts and ensure customer satisfaction.• Merchandising and stock take• Work as a cohesive team member in a busy work environment• Ensure that the sales floor is well-maintained.

Bangalore International Airport

• Assisted in the Weekly, Layover and Extended Transit Inspection of Airbus 320ceo and Airbus 320neo on the CFM and Pratt & Whitney engines.• Assisted in the line maintenance and associated tasks for the Airbus 320 family operated by Go Airlines at the BLR base. • Diagnose both electrical and mechanical problems and identify repair procedures.

Pune

• Conducted a time study on the assembly and packaging process of power invertors.• Applied Six Sigma Principles such as 5S to assess process performance, identify KPIs, & reduce process variance. • Generated reports on inventory forecasts to reduce the number of stock-outs.

Master'S Degree, Project Management

B.Sc Aeronautics (Avionics), Aeronautics/Aviation/Aerospace Science And Technology, General

Activities and Societies: Class Representative for 3 consecutive semesters

Education record