Worked as a Business Analyst.• Responsible for business requirements documentation and design.• Explaining business requirements and specification document designs to agile development team.• Providing functional clarification to developers and testers.• Working closely with PO and agile team for smooth product delivery to airline customers.

Worked 3 years in IBS Software as an Associate Business Analyst. Played integral role as functional consultant and solution architect for multiple airline implementation projects.• Responsible for Business Analysis & Documentation, Data Migration, User Training and Implementation.• Have done end to end implementation for Fly Gangwon airlines and Hi Airline - South Korea• Responsible for collecting software requirements from customers.• Handled customer queries and business clarification.• Handled below Aviation MRO modules Purchase Supply Chain Inventory Management Line Maintenance  Check Maintenance Component Maintenance Fleet Management Quotation and Sales Labor Resource Management Finance Management• Provided training to End users, Pre Sales team, Project team on newly developed modules.• Helped customers in identifying the customization required in the product that enables their smooth day to day operations.• Provided support to testing team for smooth product release.• Supported customers in pre and post go live activities – Data migration, Implementation, Modules training to end users.