Leading devops Team responsible for developing automated AWS solutions using powershell core infrastructure, cloud services, platforms and micro-serviceConducted regular system audits to identify and rectify potential vulnerabilities, ensuring compliance with industry standardsAutomated cloud deployments using CI and CD pipelines, significantly improving release cycles and product reliability.Builds and maintains AWS infrastructure for software platform using TerraformMonitoring and Logging through Cloud watch and DynatraceWorks with a team of developers to handle client requests creating packages and deployments though JenkinsManaging Git Repository and maintain version controlManages IP subnetting, routing, firewall rules, Virtual Private Cloud, Load Balancer, Cloud DNS, Cloud CDNManaging Ticket queue Service Now, Incident Management, Change Management and other ITIL processesDuring Callout involve third party vendor and suppliers in major incident (MIT) and Find RCA and documentationDelivering Value Adds automation to Reduce manual efforts and Document process.

Leading IT support team consists of 8 members for a location that supports 4 thousand Employees in client environmentWorking with Service request, Incident and Change management. Pro-actively monitor & perform health check of Data Centre and DR data Centre on daily basis. Monitoring production, non-production servers, network links, Services and performs troubleshooting steps in case of failures . User & Group account administration, GPO management, DNS management, Active directory topology, AD configuration, schema management Creating and providing necessary file permissions/access to user and groups on file server. Infra monitoring though SolarWinds and Maintaining server health Exchange Server Management - Creation/deletion/management of all Email accounts and Distribution lists for all Users and groups Managing user email database based on their departments and moves when the user transfers to another department.Monitoring Email flow on the exchange server and escalate it in case of issue. Run failed backup jobs based on the auto generated reports for all production, non-production servers and monitoring all backup jobs using AVAMAR Tool.

User Management process in AD/Exchange.Employee check list (IT related) clearance for resigned employees.Fixing the issue in Network connectivity and day to day IT issue.Adding and removing printer access, Remote access in terminal for End user in server.Taking Preventive Maintenance Check on monthly basis.Recovery the data from the end user if hard disk crashed.Assigning Static IP address to the PC’s.Installing software required by the employees adding accesses to employee as per the project need.MS Outlook client configuration and troubleshooting.Patched software and installed new versions to eliminate security problems and protect data.Troubleshot potential problems and eliminated before issues escalated or cascaded.Maintained servers and systems to keep networks fully operational during peak periods.