Devadyuti Sengupta Email & Phone Number

Kolkata, West Bengal, India

Scrum Master - IC platform on Azure implementation @Adani, Airport implementation @Adani.

Kolkata, West Bengal, India

■ Oversee projects that deliver results to US and European clients who uses our billing solution and Mass communication tool.■ Work with and supervise Project Managers, Analysts, GUI designers and backend developers, to set appropriate, achievable milestones.■ Build detailed schedules and budget projections to develop affordable and realistic plans for timelines and expenses.■ Prepare weekly reports and participate in management review meetings to discuss projects statuses.■ Trained the project teams to switch from Waterfall to Agile way of work in sprints following the scrum framework. Guide them through the different scrum ceremonies in a sprint and coach them to be self-organised.

Kolkata, West Bengal, India

As a project manager, I manage every aspect of project development, execution, and maintenance. I collaborate with cross-functional teams to plan, develop, integrate, and troubleshoot advanced IT projects. I serve the clients by gathering requirements and compiling data to create project timeline, scope, and budget. I expertly align project goals with business unit resources to support customer satisfaction. I also ensure complete project documentation. I proactively analyse and mitigate risks to develop strong business partnerships with clients. I manage project teams and encourage innovative problem-solving. I also oversee multiple concurrent projects and develop innovative solutions to resolve legacy system issues. My key projects include: ■ EURO Currency Change: Aligned project goals with regulatory requirements to develop a currency exchange program. Designed migration scripts, troubleshot issues, verified scope, and coordinated with stakeholders. ■ Launching New Mass Communication Platform: Analysed legacy systems and planned new tool functions. Provided change management during migrations, executed project scoping verification, and provided system testing. Planned platform testing strategies to ensure alignment with legacy systems and ensured smooth cut-over. Migrated the platform to work with open-source tools and reduced the annual maintenance cost of the platform by 50%. ■ Electricity Billing Solution: Drove development and integration of a telecom and utility billing system. Analysed pain points, increased accuracy of bills, mapped solutions, and minimized business interruptions. Created a solution that was accepted by stakeholders and integrated into the company. Increased revenue by 30% annually with payback period for the whole project as 8 months.■ Digital Transformation: Driving development and integration points of Telecom billing solution and new Mass communication platform with new CRM & EPC (Vlocity/Salesforce) and Inventory (iCross).

Riga, Latvia

■ Manage some mission critical projects and successfully carried out the implementation of those projects (viz. EURO currency change in Latvia, Replacing legacy Billing Activation system, Replacing legacy Bill Printing solution with new Mass Communication tool, Implementation of Electricity Billing Solution).■ Providing consultation in multiple [Customer Care, Account Receivable, Offering, master data management, Batch Processes, Interfaces, Billing/Discounting, Rating, Utility billing] modules of Unicorn 5.1.3 customized version and Uniserve (Mass Communication tool).

Atlanta, Georgia, Usa

■ Implementation of Data Migration projects (Ensuing out of Client’s M&A). ■ Discussing new business requirements with client, formulating requirements and implementing solutions within stipulated time frame.

Atlanta, Georgia, Usa

■ Implementation of SUNFLOWER CORP data migration to Unicorn. Testing of Billing System features on the migrated data set.■ Guiding implementation, testing and release of new business requirements from client.

Riga, Latvia

■ Discussing new business requirements with client, formulating requirements and implementing solutions within stipulated time frame.■ Managing all releases seamlessly. ■ Managing Data Migration projects, including number plan change.

Kolkata Area, India

■ Development & Testing of different change requests from clients in Riga, Bangladesh and UK.■ Providing operational support to all the clients.■ Coordinating weekly meetings with clients to understand and report status of projects to management.

Riga, Latvia

■ Managing a team of software professionals involved in on and off site coding and client interactions and off-site configuration control. ■ Implemented some mission critical change requests and successfully carried out the implementation of those projects (viz. Number plan change data migration, Introducing Offer Bundling features in billing system, Multi Company Billing, Closed User Group feature and providing free minutes for calls made inside group) in an exemplary short time frame. ■ Module Leader for multiple [Customer Care, Account Receivable, Offering, master data management, Batch Processes, Interfaces] modules of Unicorn 5.1.3 customized version.

Guernsey, United Kingdom

■ Handling all customer communications and project schedules ensuring timely and seamless deployment of changes, upgrades and resolution of production issues as an additional responsibility along with my regular involvement in another project.■ Coordinating with software professionals involved in issue resolution in all the modules of UNICORN 5.1.1, UshaComm’s BSS solution modules.