Deval Brahmbhatt is a System Administrator at Silicon It Hub LTD. Good hands-on knowledge of Source Code Management (Version Control System) toolslike Git and Subversion,Proficient in developing Continuous Integration/ Delivery pipelines,Experience with automation/ integration tools like Jenkins,Knowledge of major cloud service providers, like AWS, Azure etc.Hands-on knowledge of software containerization platforms like Docker and containerorchestration tools like Kubernetes and Docker Swarm,Good understanding of Infrastructure as Code (Programmable Infrastructure), and how,you can achieve that by using tools like Puppet, Chef, Ansible etc.Monitoring – Close watch on a monitoring system to ensure uptime of client’s system like Zerto cloud, Dedicated & Virtual servers, Network, Website, Mail server, Cyber-attacks, AWS device/instance. Also, monitor Network devices temp or heat alerts, Server CPU/Disk space/Memory utilization, etc..Ticketing System – Have to log a ticket and inform the client via email or call if there is any critical alert on their device. How they want to take action. As per the client’s requirement provide the first level and if the issue stands unresolved then assign the ticket to the next level. Tech Support- Work on that ticket which assigned to you or your queue and provides required tech support to resolve the issue and close the ticketTalk client through a series of actions, either via phone, email & Chat, until solved a technical issue.The previous Company AS A Desktop Support Engineer L2 Responsibilities, Server Related Problems and server Rollout, Application related Problems, Mail through Co-ordination With Core Team Of Wipro, Hardware Related Issue and InstallationQuarterly, Monthly And Daily Activities Property Maintenance & Preventive Maintenance(PM), VoIP Related Issue Out site problems, Responsibility Of Major Location, Physical Assets Verification, Manage Data Remotely, Manage of all Networks, Thin Client Configuration, Router Configuration