Deval M. Email & Phone Number

Ahmedabad, Gj, In

Ahmedabad, Gujarat, India

Key duties for Product Owner & Project OwnerProduct Owner:- Product owner of Extraction B Scrum team.- Experience of handling multiple scrum teams – Data Collection J, Financials A and Extraction A.- Sharing vision, provide support and guidance to the team.- Understanding the project requirement, working on release/project roadmap and making sure that project gets delivered as per the set time line.- Identifying problems, understanding root causes and writing clear problem statements/user stories and quantifying the impact of solutions. - Close coordination with UATs to make sure product meets the end user requirements.- Strong coordination and communication with project stakeholders.- Evaluating project/product process and making sure DOD of stories are met and project remains as per the plan.- Managing the backlog and prioritizing the right user stories/bugsProject Owner: - Writing project requirements in collaboration with fundamentals stakeholders.- New process roll-out and change management implementation.- Determining project scope and schedule based on business needs and customer requirements.- Planning, developing, implementing and maintaining projects.- Coordinating with the operations team and technology teams.- Managing multiple projects (integration, automation in legacy tools and automation with the third party vendor)- Maintain and update all process/project related documents.- Providing weekly updates.- Review and sign-off products before it reaches to end users.- Collaborating with operations, stewards and scrum team related to projects.

Ahmedabad, Gujarat, India

Worked as UAT Lead, Extractor Lead, Pathfinder Lead, MI Reporting Lead and Survey Lead for Fundamental team.Understanding the end users process and requirements. Creating test cases with real life scenarios. Providing training on new tools/process. Maintain and update all process/procedure related documents. Review and verify application/products before it reaches to end users.Supports the development and maintenance of project specific plans and deliverables; team player.Good knowledge of all processes and applications, and the way it appears on the product/platform.Ability to multi task and good time management skill to have bug free release for the end users.Communicating and writing procedure for extractor enhancements/procedures. Training extractor lead of different team on Extractor enhancement. Gathering the requirement for issues/enhancement require in the application.Workflow movement from Dashboard to Pathfinder. Requirement gathering, sharing with the pathfinder team and creating the new workflow. Moving fundamental team to single workflow queue for analyst. Supporting all cross content teams on pathfinder issues/enhancement request. Solving questions of Fundamental Ops lead related to pathfinder. Created second line and later move all responsibilities to other process folks.Created ‘survey’ related processes, training new coverage folks, develop new process, writing business format related to external email process, maintaining response rate and average matrix score to measure quantity and quality of responses.Reporting move from Dashboard to MI Reporting.

Ahmedabad, Gujarat, India

Responsible for the accuracy, completeness, and timeliness of relevant data published.Possesses knowledge of internal applications and problem solving resources.· Collaborates with the respective Operations Manager and Associate Director on the supervision of daily workflow.Provides employee training and development within the department.Provides support with the development process of departmental goals and the management of employee performance.Experience of managing direct and dotted line relationship.Managing client questions related to content data set.Preparing individual metrics, planning shift-earnings schedules for the red weeks to manage the workflow.

Ahmedabad, Gujarat, India

Subject matter knowledge of the content collected as well as the ability to approve and publish that content in products. Responsible for maintaining knowledge of procedures and utilization of internal systems and tools.

Post Graduate Diploma In Finance, Finance, General

Bachelor Of Commerce - Bcom, Business/Commerce, General