• Dispatch D epartment • Maintained updated and detailed records of calls in physical and electronic database.• Increased customer service success rates by quickly resolving issues.• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.• Delivered PRODUCT to customer locations within specific timeframes. • ACCOUNT( BILLING, VOUNCHAR ENTRY) Managed entire accounting cycle, including gathering information, preparing documents, finalizing reports and closing books.• TELECALLER MARKETING • PAYMENT COLLCTION