Deval Shah Email & Phone Number

Homebush, Nsw, Au

Ahmedabad Area, India

✓ Managing day to day operations✓ Preparing new and streamlining existing process (Documenting SOPs)✓ Ensure SLAs are met without any errors✓ Managing different Operations team✓ Ensure timely deliverables to the clients✓ Single Point of Contact for the client escalations✓ Plan and execute different strategies for people growth within the company✓ Reduce cost and make sure optimal use of current resources

Ahmedabad Area, India

 Providing pro-active leadership as site head of Operations and driving the company's largest offshore operation with team of approximately 1100 employees located in Ahmedabad.  The operation runs 24 x 7, 365 days a year and is subject to stringent turnaround times (TAT) and HIPAA regulations  Primary focus is to manage Development, Implementation and Support for EHR (Electronic Health Records) in a strict regulatory and high security environment, in which challenging Client SLAs apply  Contributing as a key point of contact for the owners of the company  Successfully led and implemented cost effective measures for infrastructure maintenance, managed effective negotiations with the vendors.

Mumbai Area, India

 Production Planning & Control, Process monitoring, Assignment & review of workload, analysis of SLA parameters with team performance and planning continuous improvement in performance, process optimization, adherence to reporting schedules and maintaining all necessary process documentation as per the process protocol Maintaining team of 15 people and achieving KPI parameters set benchmark for the processes. Keeping oneself updated on EHR industry norms. Constant monitoring Team performance, evaluation and feedback to the Management

Ahmedabad Area, India

 Planning & Implementation for Brand Change with various elements. Managing Outdoor / Creative / Merchandising / Press release Agency. Planning & Executing the COCA Spends for Marketing Key position of managing the entire team with circle work

Ahmedabad Area, India

 Key position to support Branch Marcoom Inputs on creative designs for the local campaign Inputs to pitch for the strategic planning/ AOP etc. Execution / Preparation of Budgeting for Outdoor & Merchandising ( POP) Execution & Designing for the events & promotions

Baroda Area, India

 Key position to support pre-launch of a newspaper which was inclusive of media planning, outdoor publicity, channel scrolls, cinema slides, inserts etc. Inputs on creative designs for the campaign Basic Inputs to pitch for the pre-launch& strategic planning etc. Preparation of Budgeting for Pre- & Post Launch Execution & Designing for the events before & after the launch

Ahmedabad Area, India

 Execution of events including activities like proposal making, organizing hospitality, logistics & promotions. Also involved with conceptualization recently Events for International & National Brands like Tommy Hifiger, West-Side, Pentaloons, Indian Social Club, Khimji Ramdas (Muscat), CYGNUS, Reliance Prepaid, Channel V Band – VIVI Live in concert etc.

Master Of Business Administration - Mba, Operations

Bachelor Of Commerce - Bcom