A result oriented professional with over 15 years’ experience in managing cross-functional delivery in a multi-site global environment with over 9 years of career success in developing & executing operational strategies in Business Process Management (BPM) for prestigious clients in US Healthcare market and over 6 years marketing experience. A highly motivated, energetic technology risk leader. Strong influencer, relationship builder and stakeholder manager across a globally dispersed geographic team and area of responsibility. Deep understanding of information and technical security architecture, engineering and management disciplines. Proven risk assessment, risk management and process excellence experience. Realizing strategies for acquiring business from clients & effectively using potential of accounts; mapping client's requirements, attending / conducting business user meeting, project planning & scheduling providing them customized solutions. Empowering clients with an innovative, effective and efficient approach to governance, risk, and compliance. Expanding existing client relationships, integrating service delivery with other subordinate practices as client requirements dictate; i.e. business continuity, security management, training, etc. Observing a team in action and then suggesting ways to improve their processes in order to reach their set goals; recognizing different types of team motivation, developing mediation skills, and "win- win" approach to conflict.
Listed skills include Global Operations, Team Management, Stakeholder Management, Strategic Planning, and 11 others.