Founding Team, Product Growth & Revenue Manager
Gurugram, Haryana, India
● Performed competitive analysis to understand market trends and the needs of 2 cr.+ domesticated animals and pet parents in India.● Spearheaded multiple functions, including Product, Analytics and Customer Success, driving the business to achieve an impressive ~$ 3M ARR from the ground up.● Successfully launched a range of innovative features including Dog food diet calculator, 2-hour & same day Delivery, Add-ons - significantly enhancing customer retention, conversion rates, and… Show more ● Performed competitive analysis to understand market trends and the needs of 2 cr.+ domesticated animals and pet parents in India.● Spearheaded multiple functions, including Product, Analytics and Customer Success, driving the business to achieve an impressive ~$ 3M ARR from the ground up.● Successfully launched a range of innovative features including Dog food diet calculator, 2-hour & same day Delivery, Add-ons - significantly enhancing customer retention, conversion rates, and reducing costs.● Analysed large customers' order, delivering insights to operations, customer success, product and marketing team that helped PetSutra to achieve a positive contribution margin.● Lead the integration of tools like LeadSquared, Vinculum, Cloud-telephony tool (mcube), and Webengage to enhance operational efficiency. Show less