Devam Jani
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Devam Jani Email & Phone Number

Apps Support Intmd Analyst - C11 at Citi
Location: Kitchener, Ontario, Canada 3 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Apps Support Intmd Analyst - C11
Location
Kitchener, Ontario, Canada
Company size

Who is Devam Jani? Overview

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Quick answer

Devam Jani is listed as Apps Support Intmd Analyst - C11 at Citi, a with 196387 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Devam Jani.

Devam Jani previously worked as Customer Service Representative - Apple Inc. Program at Kelly and Technical Support Specialist at Kellyconnect | Contact Center Solutions. Devam Jani holds Master'S Degree, Applied Computing, 3.7/4.0 from University Of Windsor.

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Email format at Citi

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Citi

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Profile bio

About Devam Jani

Master’s graduate in Applied Computing with a strong foundation in data analysis and data engineering. Through academic projects, I've gained the skills to tackle complex technical challenges and deliver data-driven solutions. Eager to apply my passion for technology and problem-solving to real-world applications.* Key Skills:- Data Warehousing & ETL Pipelines: Proficient in SQL and Python for building efficient ETL processes and managing large datasets.- Big Data Technologies: Hands-on experience with Apache Spark and Hadoop to process and analyze large-scale data.- Data Analysis & Visualization: Skilled in creating insightful visualizations using Tableau and Power BI to drive decision-making.- Full-Stack Development & Blockchain: Experienced in web development using HTML, CSS, JavaScript, and blockchain solutions with Solidity and Web3.js.- Collaborative Project Work: Demonstrated ability to work effectively in teams, delivering projects that streamline processes and enhance user experiences.* Experience:As a Technical Support Specialist at Apple Inc., I developed strong problem-solving and customer service skills, while gaining insight into real-world technical troubleshooting.I’m now seeking an opportunity where I can apply my technical expertise and grow within a dynamic team environment. I am passionate about continuous learning and excited to contribute to projects that solve real-world problems and drive innovation.

Current workplace

Devam Jani's current company

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Citi
Citi
Apps Support Intmd Analyst - C11
Mississauga, ON, CA
Website
Employees
196387
AeroLeads page
3 roles

Devam Jani work experience

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Apps Support Intmd Analyst - C11

Mississauga, On, Ca

Customer Service Representative - Apple Inc. Program

Canada

Technical Support Specialist

Greater Toronto Area, Canada

• Managed high-volume customer interactions, utilizing active listening and critical thinking to resolve diverse inquiries andcomplaints.• Investigated and resolved billing disputes and fraudulent activity, escalating complex issues to Tier 2 support when necessary.• Provided technical support by diagnosing hardware/software issues, including using screen sharing for efficient troubleshooting.• Coordinated appointments for further technical assistance and maintenance, enhancing… Show more • Managed high-volume customer interactions, utilizing active listening and critical thinking to resolve diverse inquiries andcomplaints.• Investigated and resolved billing disputes and fraudulent activity, escalating complex issues to Tier 2 support when necessary.• Provided technical support by diagnosing hardware/software issues, including using screen sharing for efficient troubleshooting.• Coordinated appointments for further technical assistance and maintenance, enhancing customer experience.• Accurately documented customer interactions and implemented feedback from coaching sessions to continuously improve service quality Show less

Team & coworkers

Colleagues at Citi

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2 education records

Devam Jani education

Bachelor Of Technology - Btech, Computer Science And Engineering, 8.4/10.0

FAQ

Frequently asked questions about Devam Jani

Quick answers generated from the profile data available on this page.

What company does Devam Jani work for?

Devam Jani works for Citi.

What is Devam Jani's role at Citi?

Devam Jani is listed as Apps Support Intmd Analyst - C11 at Citi.

Where is Devam Jani based?

Devam Jani is based in Kitchener, Ontario, Canada while working with Citi.

What companies has Devam Jani worked for?

Devam Jani has worked for Citi, Kelly, and Kellyconnect | Contact Center Solutions.

Who are Devam Jani's colleagues at Citi?

Devam Jani's colleagues at Citi include Johanna Lackey, Marie Dykas, Sakshe Kothari, Manjusha Sharma, and Holly Mead.

How can I contact Devam Jani?

You can use AeroLeads to view verified contact signals for Devam Jani at Citi, including work email, phone, and LinkedIn data when available.

What schools did Devam Jani attend?

Devam Jani holds Master'S Degree, Applied Computing, 3.7/4.0 from University Of Windsor.

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