Stephen’s Auto Glass - Normal, ILApril 2021 to April 2022Installed and repaired a variety of issues present across # of vehicles, operating heavy equipment and maintaining the safety and integrity of all equipment and personnel presentSupported body shops with the performance of all organizational KPIs and deliverables, ensuring that clients receive prompt service delivery that met and exceeded all expectationsInspected amount of equipment in addition to all vehicles present to ensure that all resolutions occurred accurately and that all equipment was fully operational, preemptively troubleshooting and addressing gaps in equipment operationDocumented all repairs and other tasks performed to promote consistency and cohesiveness across client communication the performance of daily operations

Pilkington NSG - Versailles, KYMay 2020 to PresentContinuously improve production times and productivity across the performance of both short- and long-term objectives without sacrificing quality control and assurance through effective analysis and strategic planning across daily operations and employee task performanceAssess the production environment and ensure that all amount of equipment is operating safely and that no environment risks are present to prevent adverse situation occurrenceMaintain compliance with all internal and external standards and regulations throughout the performance of daily operations and deliverables to maximize organizational reachPerform all documentation and recordkeeping concerning equipment operations and the production environment, confirming that information was recorded accurately and promptlyMonitor the temperature of four rooms, facilitating routine inspections to address and resolve and temperature issues in addition to supervising five employees and ensuring that all needs are metEvaluate the assembly line and amount of equipment to ensure that all switchboards, touch screens, and other aspects of the facility are operating appropriatelyRepair any equipment, touchscreen, switchboard, air sensors, and other issues promptly, coordinating all strategic planning and its execution to minimize gaps in the production environmentInitiate communication with external vendors as appropriate to support escalated issue resolution as needed, negotiating and facilitating mutually-beneficial agreements

Auto Glass Plus - Bremerton, WAMarch 2016 to November 2019Inspected auto glass utilized to repair # of windshields to confirm that all products were in the appropriate condition to prevents gaps in service delivery promptlyFacilitated consistent communication with # of clients, confirming that individuals' understood all facets of necessary repairs and timelines to enhance satisfaction with the organizationWorked with # of boats, # of trucks, and # cars, # of buses, and # of motor homes, maintaining compliance with all standards relevant to individual vehicles and other stipulationsRecalibrated cameras and other equipment as needed, analyzing and determining when calibration was necessary to ensure that all products were delivered in the appropriate condition

Trew Auto Body - Bremerton, WAMarch 2015 to March 2016Ensured that the professional environment was clean and safe to prevent adverse situations and other issues from occurring in addition to maximizing quality in service deliveryAddressed and resolved any and all issues present within the physical work environment or customer requests, facilitating prompt and comprehensive communication with all personnel as appropriateMaintained high levels of customer satisfaction, perpetuating a collaborative professional environment while ensuring that clients understood all facets of support providedDirected # of body technicians and ensured that individuals received prompt deliverable and KPI information and directions to maximize the performance of all clients’ needs and requests

Texas International Engineering Consultants - Houston, TXMay 2010 to May 2013Inspected amount of ID coating and amount of OD coating to ensure that all necessary standards and regulations were complied with to maximize the on-time and within budget performance of all deliverables and KPIsSupported ultrasonic testing across # of welds across both high pressure gas and oil lines, assessing all testing results and other pertinent information to enhance informed decision-makingPerformed non-destructive testing in addition to evaluating and determining the tensile strength of amount of steel, documenting all information promptly and accuratelyCollaborated with Exxonmobil, BP, and other organizations throughout the completion of adhesion testing across amount of OD and ID coating, maximizing client satisfaction and retention with the organization in short- and long-term capacities