- Provided high quality customer service in a fast-paced, call center environment- Documented and communicated to Quality Assurance and Development- Solicited and compiled employee feedback on operational policies and procedures- Tested game servers after maintenance and generated feedback for Quality Assurance and Development

- Provided high quality customer service in a fast-paced, call center environment- Provided aid to clients with developing and maintaining their online business- Compiled and assisted management with feedback regarding different policies and suggestions for improving the client's experience

- Provided high quality customer service in a fast-paced, call center environment- Advised clients with state filing in terms of starting their business- Obtained feedback for management regarding different policies and provided suggestions for improvement of customer experience- Advised clients of differences between LLCs, Corporations, Non-Profit Corporations, and DBAs

- Provided high quality customer service in a fast-paced, call center environment- Documented and communicated feedback to Quality Assurance and Development- Acted as a point of contact for a variety of peers- Advocated on behalf of customers to provide service where policy was unclear- Solicited and compiled employee feedback on operational policies and procedures