Devan Patel Email & Phone Number

Irving, Texas, United States

• Leader of development and application support teams of 20+ people, leveraging individual talent to target on time delivery. Instrumental in the management of Enterprise rating, Billing, and Bill formatting applications.
• Managing development team for the Usage Charges Assessments (Usage Calc) application generates usage billing records. Using Incremental and Iterative processes for delivering 65+ usage charge assessment feeds that are.
• Managing development team for End of Cycle (Rating) application developed in cross platform technologies including python, java spring boot, Oracle implementing complex algorithms for usage overage charges.
• Manage development team for Bill Certification application that validates each and every customer bill for configured set of rules to proactively capture billing issues.
• Build and trained members of the billing application support team and ensured flawless successful execution of for application build on multi-platform technology (including C++, K2View, Spark, Java Spring Boot, Python.
• Lead onshore and offshore development and support teams to ensure 24x7 delivery of projects and application support.

• Leader of development and application support teams of 20+ people, leveraging individual talent to target on time delivery. Instrumental in the management of Enterprise rating, Billing, and Bill formatting applications.
• Managing development team for the Usage Charges Assessments (Usage Calc) application generates usage billing records. Using Incremental and Iterative processes for delivering 65+ usage charge assessment feeds that are.
• Managing development team for End of Cycle(Rating) application developed in cross platform technologies including python, java spring boot, Oracle implementing complex algorithms for usage overage charges re-allocation.
• Build and trained members of the billing application support team and ensured flawless successful execution of for application build on multi-platform technology (including C++, K2View, Spark, Java Spring Boot, Python.
• Lead onshore and offshore development and support teams to ensure 24x7 delivery of projects and application support.

Irving Texas

• Lead development and application support teams for one of the largest usage processing, rating and overages assessing application in telecommunication industry in US processing 9 Billion Data, SMS and Voice usage.
• Managing development team for End of Cycle(Rating) application as described in current experience.
• Manage operations of complex hybrid applications including various third party software and technologies including Digital route Mediation Zone, NetCracker Rating Engine, Java Spring Boot, C++, Python, Oracle.
• Lead execution of End of Cycle processes for Assessing overage charges for Data, SMS and Voice usage for consumer and business customers and provide feeds to billing systems generating $82 Million overage revenue.
• Ensure millions of usage inquiry calls per day for #Data, #SMS and #Min initiated by customers are processed within agreed SLA ensuring excellent customer satisfaction.
• Lead flawless execution of disaster relief efforts to fulfill Verizon's promise to their customers providing necessary concessions on wireless usage.

Irving Texas

• Implemented solution to assess data overage charges for Verizon consumer and business customers and provide daily feed to billing systems.
• Implemented custom Verizon specific rating business rules for assessing overage charges on Data usage using technology at its best providing hybrid solution including Java/Spring and Python that can process billions of.
• Implemented auto fallout correction module saving $200K+ revenue per month. This module identifies and corrects errors with billing overage charges on customer accounts due to profile mismatches between Rating and.
• Partnered with business stakeholders to understand business requirements, provide level of efforts for projects, design end to end solutions to satisfy business needs and lead team ensuring seamless delivery.

Irving

• Worked as Application Lead and then Development Manager from 2007 to 2016 having team in US and India for National Common Order Gateway application is primary gateway used by self service, call centers and.com.
• Application developed using.net, C# and MS SQL server technology supporting 10 million+ transactions daily.
• As a Manager lead team to ensure all business needs for regular monthly release are delivered without issues.
• Ensured application is up and running 24x7.
• Ensured cross training across team members to ensure any team member can support application any time needed.
• Work as Voice Operations Manager from 2013 to 2014 leading team in US and India.

Irving

• Join as development DBA and PL-SQL programming expert in July 2000 as consultant.
• Designed, developed and supported workflow engine NXFLOW it provisioned 5000+ HSI orders till 2003.
• Workflow core engine was developed using Oracle PL-SQL stored procedures, adapters were written in Visual Basic and Scheduler was written in Visual C++.
• Work as executive reports specialist from 2003 till 2004 generating executive waterfall reports. Designed, developed and supported mini data mart that pulled information from various applications using custom ETLs, SQL.
• Worked as Application Lead from 2004 till 2005 having team in US and India for IOM (Integrated Order Management) application used to provision complex business data products like TLS, EVC, Fast Packets PVC 10000+.
• Worked as Application Lead from 2005 to 2006 having team in US and India for Verizon.com application designed, developed and supported ordering of wireless plans and products from Telecom Verizon.com website using.net.

Ahmedabad Area, India

• Started working as Oracle Developer 2000 and PLSQL programmer.
• Work on critical transactions of sales module of Gujarat Narmada Fertilizer Company (GNFC).
• Worked as lead engineer leading team to support inventory management application at various Oil and Natural Gas Cooperation (ONGC) sites across India using Oracle Developer 2000, Oracle database.
• Work as deployment lead and primary client point of contact for implementation of integrated IT solution for Indian Petro Chemicals Ltd (IPCL) leading team of 20+ contractors working at client site using Oracle.

Master Of Computer Applications (M.C.A.), Information Technology, A+

Master Of Science (M.Sc.), Physics Electronics, B