Quality focused self-motivated and committed team player with demonstrated ability in managing large amount of inbound calls, generating lead sales, identifying and assessing customer needs, building sustainable relationship with customers, providing accurate information by employing right tool, handling customer complaints, following communication procedures and scheduling meetings and booking travel accommodation. Detail-oriented professional with highly professional attitude, problem solving, strong leadership, relationship-building skills and ability to perform well in a team. Looking for an opportunity in a dynamic organization where my skills will be fully utilized.CORE QUALIFICATIONS Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Management: Coordinating and guiding others to meet objectives and goals. Monitoring: Monitoring/Assessing the performance of other individuals, or organizations to make improvements and take corrective action. Multitasking: Juggles multiple tasks and responsibilities while remaining composed and meeting deadlines. Relationship Management: Conflict resolution, motivating, organizing, troubleshooting, and establishing rapport.
