• Oversaw business development, strategy implementation and crisis management for the region• Oversaw client account management with a team of sales across branch / operational personnel• Mapping of sales in tapping potential corporate and sales revenue generation• Monitoring Sales & Operations and ensure on TAT and service delivery• Managing Client Relationship and ensure quality of service rendered• Explore more areas of revenue with the… Show more • Oversaw business development, strategy implementation and crisis management for the region• Oversaw client account management with a team of sales across branch / operational personnel• Mapping of sales in tapping potential corporate and sales revenue generation• Monitoring Sales & Operations and ensure on TAT and service delivery• Managing Client Relationship and ensure quality of service rendered• Explore more areas of revenue with the existing customers• Liaise with Airlines to bring about better corporate deals on Incentive Group & Trade Fairs• Liaise with DMC’s for good deals on land arrangements• Co-ordinate with the operation / Sales and ensure on TAT• P & L assessment on monthly basis and forwarding MIS to Head Office• Allocate KRA’s to the team and periodical monitoring• Responsible in Staff Motivation, team building, review & appraisal of performance • Handle On Tour Assignments Show less

• Branch In charge• Oversaw business development, strategy implementation and crisis management• Responsible in client account management with a team of sales / operational personnel• Mapping of sales in tapping potential corporate and sales revenue generation• Liaise with Airlines / suppliers ( International & Domestic ) for deals on Incentive Group• Monthly reconciliation of travel related expenses• Extracting periodical reports to the Top… Show more • Branch In charge• Oversaw business development, strategy implementation and crisis management• Responsible in client account management with a team of sales / operational personnel• Mapping of sales in tapping potential corporate and sales revenue generation• Liaise with Airlines / suppliers ( International & Domestic ) for deals on Incentive Group• Monthly reconciliation of travel related expenses• Extracting periodical reports to the Top Management• Client Management• Strong People Management Skill• Oversaw Staff Motivation, team building, review & appraisal of performance • Overall Responsibility of the day to day functioning of the division and ensure smooth work flow. Show less

• Manage Travel Policy as per company guidelines• Liaise with Airlines to bring about better corporate deals for Group, Incentive & Individual travel• Sourcing and laise with Overseas / Domestic suppliers for best deals on Hotel and other land arrangements• Airline and Hotel negotiations and contracts management• Liaise with the tourism board for special offers for Group / Incentive Travel• CRM with all travel and Hotel vendors• Development and implementation of Standard… Show more • Manage Travel Policy as per company guidelines• Liaise with Airlines to bring about better corporate deals for Group, Incentive & Individual travel• Sourcing and laise with Overseas / Domestic suppliers for best deals on Hotel and other land arrangements• Airline and Hotel negotiations and contracts management• Liaise with the tourism board for special offers for Group / Incentive Travel• CRM with all travel and Hotel vendors• Development and implementation of Standard Operating Procedure (SOP) & other documentation to ensure uniformity across teams and processes• Managing Client Relationship and ensure quality of service rendered• Handle On Tour Assignments• Co-ordinate with the operation / Sales and ensure on TAT• Planning & managing various segments of business operation and staff.• Maintenance of market updates and timely implementation• Responsible in team building, review & appraisal of performance and responsible in the recruitment process• Forecast and manage travel budget• Monitor all day to day travel related operations Show less

• Oversaw setting up goals for the branch• Oversaw business development, strategy implementation and crisis management• Responsible in client account management with a team of sales / operational personnel• Monitor Sales movement and assist mapping of sales in tapping potential corporate• Monitor tour operations and provide guideline in ensuring high level of personalized customer service• Liaise with Airlines / suppliers ( International & Domestic ) for better deals for… Show more • Oversaw setting up goals for the branch• Oversaw business development, strategy implementation and crisis management• Responsible in client account management with a team of sales / operational personnel• Monitor Sales movement and assist mapping of sales in tapping potential corporate• Monitor tour operations and provide guideline in ensuring high level of personalized customer service• Liaise with Airlines / suppliers ( International & Domestic ) for better deals for Incentive Group and FIT Travel• Forecast and manage Travel budgets• Monthly reconciliation of travel related expenses• P & L assessment on monthly basis and assist Accounts dept. in forwarding MIS to Head Office• Managing Client Relationship with existing and new customers• Allocate KRA’s to the team and timely monitoring• Responsible in Staff Motivation, team building, review & appraisal of performance and responsible in the recruitment process.• Administration of the day to day operational functions of the branch and take corrective measures Show less

• Responsible for conducting market research to expand business avenues• Oversaw avenues for revenue generation for the region, increase business share with existing clients• Liaise with the Airlines for corporate deals • Responsible for client account management with a team of sales/counter staff – Managing client relationship & service, Staff motivation, team building and performance• Provide complete travel related services to corporates• Involved in recruitment and… Show more • Responsible for conducting market research to expand business avenues• Oversaw avenues for revenue generation for the region, increase business share with existing clients• Liaise with the Airlines for corporate deals • Responsible for client account management with a team of sales/counter staff – Managing client relationship & service, Staff motivation, team building and performance• Provide complete travel related services to corporates• Involved in recruitment and training of sales and operation personnel Show less

• Responsible for proficient business development of new accounts, ensuring high level of personalized customer servicing• Responsible in co-ordinating with tele-sales/counter staff in the areas of travel itinerary preparation / booking and Visa handling• Held responsibility as the Account Manager & Event Manager for the company, to maintain corporate relationship and to hold conferences / conventions.