Building on SAP's intelligent enterprise strategy, it is the mission of SAP Signavio to assist our customers in navigating through their digital transformation and help them understand and improve their business processes in a data-driven way. Together, with the acquisition of Signavio, a recognized and strong market leader in the process excellence and intelligence area, we are creating a comprehensive, end-to-end Business Process Intelligence (BPI) offering for our customers! Our purpose is to help our customers innovate in an ever-changing world!

• Process/Project Management Support, Design & Tools: Promoting, maintaining and supporting existing process management best practices and tools; support in solving first level support requests to internal employees; support in creating process models and visualizations.• Process Management Enablement: Creating and publishing self-enablement trainings, incl. videos, detailed documentations and offline training content; organizing and holding enablement sessions.• Process Management Communications: Regularly maintaining Corporate Portal pages and Jam pages; preparing and releasing the newsletter, incl. topic collection, blog / article creation; organizing and hosting Community calls, incl. documentation and follow-up activities; supporting the continuous evolution of our Process Governance Strategy Paper.• Process Performance Management & Process Maturity Model: Supporting design, implementation and maintenance of the process performance management and process maturity model framework.• Process Design: Supporting the design of efficient E2E processes that best support the expected business outcome.

• Assisting in driving end-to-end Go-to-Market process excellence to exemplify SAP’s strategy to be the Experience Company powered by the Intelligent Enterprise.• Providing data analysis and business experience and insights to actively manage and improve SAP’s end-to-end Go-to-Market processes.• Contributing project leadership and acting in a strategic PMO type capacity in driving coordinated execution across multiple teams.• Analyzing and informing strategic decision-making, key initiatives, and budget/resource allocation by assessing end-to-end process impacts and identifying Go-to-Market process dependencies necessary to deliver desired business outcomes.• Ideating and delivering breakthrough Go-to-Market process innovation and automation; driving and maintaining strategic partnerships with the business and IT to seamlessly implement and execute process change.• Providing continuous guidance and prioritization recommendations across the organization to achieve end-to-end process excellence and sustained internal/external customer satisfaction.• Supporting internal adoption of Go-to-Market processes by developing tactics to reinforce awareness, understanding, and adherence for unified execution across all stakeholders.• Developing strategic change and driving change management and business process transformation efforts• Working with the Central Process Operations team to manage the repository of SAP Go-to-Market process maps to be leveraged for improvement projects, process-related assessments by internal and external parties, to prioritize projects, and to provide transparency on interactions between processes.• Validating, interpreting, and contributing to business plans, reports, and presentations - assuring integrity, accuracy, and consistency in content over time.• Contributing thought leadership in the development and implementation of tools, templates, and models to facilitate process visualization, automation, and decision-making.

• Maintaining a safe work environment by following all company procedures as learned• Restocking all beverages as well as Inflight supplies that will make the onboard customer experience exceptional• Compliance on all Southwest standards through Comply365 software• Providing exceptional service through problem solving as well as thorough attention to detail• Demonstrating world class customer service when safeguarding all Inflight supplies