Accomplished and dedicated professional with a strong background in technology and innovation management, equipped with a Bachelor’s degree in Engineering from the University of Pretoria and currently pursuing a Masters in Technology and Innovation Management which will be completed at the end of 2024. Proven expertise in driving the development and implementation of complex systems and solutions within the insurance and transportation sectors. Demonstrated proficiency in fulfilling multifaceted roles, including Business Analyst, Team Lead, and Scrum Master, with a keen focus on fostering collaboration, driving continuous improvement, and delivering high-quality results. Possesses a solid track record of leading successful initiatives, optimising processes, and ensuring the alignment of project deliverables with organisational objectives.