Splunk/DevOps Consultant – National Australia BankResponsibilities: Designed, planned, and onboarded tenants into Splunk/Cribl monitoring platform using diverse ingestion patterns. Provide consultation for tenants on implementing monitoring/security standards, proposing tailored solutions with detailed cost/schedule estimates, and coordinating changes, upgrades, and capacity analysis. Design and maintain Infrastructure as Code (IaC) and integrate Cribl (Observability Streaming Service) with Splunk for data optimization and observability, reducing Splunk Licensing cost by 20% and improving performance by 40%. Lead automation initiatives on Tenant Onboarding Self-service using CI-CD pipelines, streamlining processes, and increasing efficiency with a 50% reduction in project backlogs. Conduct end-to-end testing of integration patterns, including System, Customer Acceptance, and Production Verification Testing. Create and maintain comprehensive documentation, including SOAP documents, High-level design documents, integration patterns, testing evidence, and operational manuals. Managed Splunk Infrastructure in AWS platform, including maintenance, configuration, and installation of various clustered components such as indexer, SH, DS, HF, smart store configuration for Splunk Enterprise, Splunk ITSI, Splunk Enterprise Security suite, including server patching, upgraders, and migration. Triaged issues in AWS Services, networking, integration patterns for Splunk/Cribl infrastructure, and assist operation team with production issue triage and performance issues and resolutions using ITSM processes. Collaborate closely with the Cybersecurity team for critical security monitoring analytics like OS logging, McAfee event monitoring, Splunk ES suite, fine-tuning of correlation searches, Noise reduction, and Adaptive Response.

SRE / DevOps Engineer – Enterprise Integration Service - AMP LimitedResponsibilities: Designed, planned, and onboarded Security and Analytics logs into Splunk Cloud and Dynatrace APM, enhancing visibility and security posture. Developed Application and infrastructure monitoring dashboards and Alerting using custom configurations, reducing daily incidents by 50% and Major Production incidents by 70%. Create automation scripts using Shell and Python, integrated with Jenkins to streamline daily operation activities, resulting in a 30% reduction in workload. Plan, deploy, Install, patch, and troubleshoot production integration applications and infrastructure. Executed system changes and enhancement features for integration applications following the ITSM process and full SDLC lifecycle model. Performed root cause analysis, customer impact assessment, and triage for incident, change, problem, GRC management. Built and maintained CI-CD pipelines for application build/deployment and infrastructure provisioning using Jenkins, Terraform, Ansible, and Packer, reducing deployment and failover time by 50%. Developed automation scripts using Python/shell to support new integration features and processes. Design and troubleshoot various AWS technologies such as EC2, IAM, ECS, Fargate, S3, RDS, Route 53, EBS, EFS, ACM, System Manager, API Gateway, LB, ECS, SNS, CloudWatch, CloudFormation, and Lambda. Architect and implement high availability infrastructure, failover management, and Disaster Recovery strategies. Install and maintain Oracle and Microsoft SQL servers, including failover management.

SRE / DevOps Engineer – Integration Service Layer – TelstraResponsibilities: Spearheaded CI-CD automation Pipelines using Jenkins, Ansible, and scripting, resulting in a 70% reduction in Deployment timeline and production cutover. Developed automation testing, including Unit/System tests for BPM Modules, leveraging Scripting and CI-CD Integration with IBM Integration Tester to adhere to quality processes. Designed, built, and migrated standalone IBM BPM modules to Clustered environments, enhancing system reliability by 75% and increasing modular deployment frequency by 80%. Built and maintained application/infrastructure monitoring dashboards using Splunk, implementing effective alerting mechanisms including ITSM, email, and SMS notifications, reducing application downtime. Analyzed and evaluated business requirements for enhancement features in BPM modules developed on IBM WAS, DXSI, and coordinating changes, upgrades, and capacity analysis for applications with clients. Designed system changes based on new or modified requirements, maintaining detailed documentation of system changes, migration strategies, testing evidence, and operational manuals for applications. Provided technical support and restored incidents within SLAs, following Problem and Risk Management strategies, offering 24/7 on-call support during deployments, collaborating with Change and Release Management teams. Automated WebSphere Application Server administration tasks including Profile creation, Module deployment, Queue configurations, and Cache object instances. Independently planned, designed, and implemented IBM WAS upgrade to IBM Business Automation Workflow and Oracle SQL schema upgrades as part of platform uplift initiatives. Experienced in Upgrading, maintaining, and supporting IBM MQ, Tibco EMS configurations.