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Devan G. phone numbers
With educational and professional experience as an Enterprise Account Executive, I have a proven background in technology-focused sales and operations. I have leveraged expertise in continuous improvement, relationship management, and dynamic leadership. I am well versed in business intelligence, implementation, automation, and modernization. It is my passion to deliver durable revenue growth, enhance efficiency, and drive the bottom-line resulting in cost savings.Key Achievements Include: ✅ Spearheaded the modernization of the outdated CRM system, consolidating 10 separate systems into HubSpot to improve customer experience, provide end-to-end visibility, and deliver a 35% increase in conversion✅ Handled $10M+ deals for large financial institutions, including Bank of America, American Express, and Wells Fargo, overseeing software, infrastructure migration, strategic outsourcing, and service deals from prospecting to delivery handoff, exceeding quota 10 out of 12 quarters✅ Quickly built an internal product, based on historical demand data, to predict and forecast supply and demand, enabling an edtech startup (now IPOd) to fulfill 10% more in the 1st 6 months, saving an impressive $1M in ad spend, reducing overstocks by 50% and understocks by 65%, and delivering a 1% increase in annual profit✅ Led a team of top-notch professionals in a 7-week international project, striving to optimize performance and reduce over-utilization at a contact center in Chile, creating process maps to identify areas to automate, increasing capacity by 17% and delivering $1.2M in annual cost savings✅ Leveraged technology modernization, revolutionizing the client experience through the creation of an online client portal to empower clients with self-service, reducing call volume by 40%, enabling instant records retrieval, and accelerating revenue by 8% Contact me through this profile if you wish to connect.
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Global Account ExecutivePapaya Global Mar 2023 - PresentNew York, New York, Us -
Director Of Sales And ImplementationTruenorth - Profits To Truckers Jan 2022 - Mar 2023San Francisco, Ca, Us• Managed a staff of 10 across various teams, working, converting, and qualifying leads to accelerate sales and revenue growth• Revitalized production efforts after an 80% drop, recruiting and hiring new talent for the team and redesigning ineffective processes to turn around production and amplify growth• Designed and launched the company's inaugural customer success program for account activation, retention, and growth, ultimately reducing onboarding time from 25 to 8 days and improve retention by 63%• Spearheaded the modernization of the outdated CRM system, consolidating 10 separate systems into HubSpot to improve customer experience, provide end-to-end visibility, and deliver a 35% increase in conversion -
Client Solutions Executive - Financial ServicesIbm Aug 2019 - Dec 2021Armonk, New York, Ny, Us• Handled $10M+ deals for large financial institutions, including Bank of America, American Express, and Wells Fargo, overseeing software, infrastructure migration, strategic outsourcing, and service deals from prospecting to delivery handoff, exceeding quota 10 out of 12 quarters• Championed hyper-growth opportunities, joining forces with CEOs and senior leadership of 5 ISVs to establish a contact center and build cloud offerings to develop an offering of Cloud Native contact center solutions specifically to meet FinServ Regulatory Compliance and Security requirements, onboarding 3 ISVs to IBM cloud and delivering $500M+ in greenfield pipeline and $10M in bookings• Forged a critical relationship with a top 100 insurance company to achieve a 6-figure cloud software migration, reducing TCO by 12% and increasing ROI 3Xs within the 1st year• Developed and facilitated a series of new-hire monthly coaching sessions with high-performing managers and salespeople to optimize performance and accelerate sales -
Product Manager - Sales And Operations PlanningVarsity Tutors May 2018 - Aug 2018St. Louis, Mo, Us• Quickly built an internal product, based on historical demand data, to predict and forecast supply and demand, enabling an edtech startup (now IPOd) to fulfill 10% more in the 1st 6 months, saving an impressive $1M in ad spend, reducing overstocks by 50% and understocks by 65%, and delivering a 1% increase in annual profit• Instituted market-level S&OP to align business functions and balance supply and demand, striving to achieve sustainable competitive advantage and advance the company in a forward-moving trajectory• Delivered a projected net contribution margin of $1M by creating and launching full funnel tests, collaborating with managers of PPC advertising, and leveraging machine algorithms to achieve optimal results -
Robotic Process Automation ConsultantExperian Mar 2018 - Apr 2018Costa Mesa, Ca, Us• Led a team of top-notch professionals in a 7-week international project, striving to optimize performance and reduce over-utilization at a contact center in Chile, creating process maps to identify areas to automate, increasing capacity by 17% and delivering $1.2M in annual cost savings• Advanced employee performance efforts, developing a supervisor dashboard for leadership with live KPI updates to enable real-time coaching and enhanced training, creating a more efficient and productive staff• Gained valuable international business operations experience, navigating through language and cultural barriers to build trust and maximize positive outcomes for all parties -
Account Executive And It ManagerMed-Share Inc. Apr 2016 - Sep 2017• Cultivated key business relationships, securing 5 new accounts to deliver $1.6M in greenfield annual revenue and improve client satisfaction and retention• Managed 8 existing accounts and championed cross-selling, resulting in a 17% increase in revenue and enhanced client retention• Leveraged technology modernization, revolutionizing the client experience through the creation of an online client portal to empower clients with self-service, reducing call volume by 40%, enabling instant records retrieval, and accelerating revenue by 8%• Developed an online knowledge database for employees, providing a centralized location for general operating procedures and other critical business information to improve efficiency and productivity and optimize operations
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Director Of Mortgage BankingQuicken Loans Jun 2013 - Mar 2016Detroit, Mi, Us• Promoted at the 1st opportunity 3 times based on the ability to learn rapidly and achieve growth consistently, earning the director role in 2 years instead of the typical 5 years• Directed and coached a team of 10 mortgage bankers, focusing on qualifying and designing mortgage loans aligned with client needs and goals, accomplishing monthly sales targets of $15-20M to advance hyper-growth efforts• Single-handedly closed $5-10M in mortgage loans per month, earning top sales performer accolades for impressive sales efforts across tenure• Named #1 Regional Director of Mortgage Banking for achieving 120% of sales goal and Aces Guild for landing in the top 3 of 5K salespeople in conversion company-wide, demonstrating the ability to deliver results consistently -
Co-Founder / Vp Operations / MarketingJuvenex Inc Sep 2010 - Jun 2013
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Assistant Operations ManagerMed-Share Inc. May 2008 - Oct 2012 -
Market ResearcherE-Works Inc. Jun 2004 - Sep 2004
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Executive AssistantMed-Share Jun 2003 - Jun 2004
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Executive Assistant, ItRosin Company Jun 2000 - Sep 2001
Devan G. Skills
Devan G. Education Details
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University Of Michigan - Stephen M. Ross School Of BusinessMaster Of Business Administration - Mba -
University Of MichiganIndustrial And Operations Engineering
Frequently Asked Questions about Devan G.
What company does Devan G. work for?
Devan G. works for Papaya Global
What is Devan G.'s role at the current company?
Devan G.'s current role is Enterprise Account Executive.
What is Devan G.'s email address?
Devan G.'s email address is ga****@****ail.com
What is Devan G.'s direct phone number?
Devan G.'s direct phone number is (888) 900*****
What schools did Devan G. attend?
Devan G. attended University Of Michigan - Stephen M. Ross School Of Business, University Of Michigan.
What skills is Devan G. known for?
Devan G. has skills like Marketing, Social Media, Web Design, Brand Management, Start Ups, Management, Marketing Strategy, Strategic Planning, Social Media Marketing, Marketing Communications, Digital Marketing, Product Development.
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