● Organized, designed, and implemented wellness programs and meetings that educated employees about a variety of health-related topics and resources to achieve a healthy lifestyle● Collaborated with the Director of Wellbeing and Occupational Health & Safety and management staff to address the unique workplace wellness needs of diverse departments using metrics and key performance indicators● Developed, created and launched strategic guides, tools and resources such as “ Leader’s Guide to Burnout”, “Sexual Harassment in the Workplace”, resources brochure for the Paramedics Peer Support Program, "EFAP Resources Document", “Find Your Way to Wellness Campaign”, highlighting the importance of work-life balance and preventing burnout● Spearheaded the Flu Clinic Campaign from creating promotional materials to program planning and seamless facilitation, collaborating with internal and external stakeholders ● Promoted the “Wellbeats” employee health fitness app and scheduled programs to improve employee engagement and attendance● Efficiently and effectively responded to email inquiries regarding the Employee and Family Assistance Program, while supporting and directing employees to appropriate resources● Hosted webinars, developed educational content for internal portals and managed weekly email campaigns to enhance physical and mental health awareness for all staff

● Performed assessments of patients' physical and mental health conditions, (acute and chronic), using a multitude of treatment modalities including, nutrition, lifestyle counselling, stress management techniques, acupuncture, homeopathy, hydrotherapy and botanical medicine ● Planned, developed, and implemented wellness strategies and drove behavioral changes in patients according to individual goals, modified course of treatment when necessary● Created educational content for patients in all aspects of health and wellness to overcome injuries, manage chronic health conditions, help prevent future health problems and maximize performance● Maintained immaculate and confidential documentation of patient charts and kept abreast of updates and advanced developments in treatments● Managed inventory of clinic dispensary and upgraded treatment equipment to be up to standards and regulations

● Provided a genuine, personalized and unique experience for each customer and communicated knowledgeable information regarding vitamins, supplements and health food products● Fostered and strengthened productive relationships with a variety of customers by identifying and addressing individual needs and concerns in a courteous manner● Introduced promotions and opportunities to customers, upsold products to increase purchase amounts and drive business growth● Executed opening and closing procedures, operated cash registers, managed financial transactions, handled refunds and maintained consistent visual merchandising standards at all times● Remained up to date with complete and accurate product information to correctly describe product features and benefits● Organized stock room and initiated results-driven stock handling methodologies to maintain optimal stock levels