•Supported quality assurance teams in software module testing, verification and validation.•Utilized multiple technologies across application full development stack through user interface design, configuration and database management.•Reviewed customer requirements, read job scopes and understood technical drawings to correctly plan and complete projects.•Compiled technical specifications and software design information for technical documentation.•Coordinated testing and validation procedures through software development lifecycle.•Operating Jira Software, Code analysis, Putty Software to investigate Backend function of software issues

•Assist in inspection, testing, adjusting and evaluation of incoming electrical and electronic components and assemblies to ensure conformance with product specifications and tolerance.•Perform production assembly, disassembly, re-assembly, fabrication, repair and inspection, configuration of electronic system and perform required production test.•Inspect am test electronic equipment, components and assemblies using multi meters, circuit testers, microscope, •Logic probes and other electronic test instruments, tools and equipment.•Visually verifies fine details of PCB assemblies (solder bridging, fine solder balls, lifted/bent pins, slewed/tilted various size components, excessive solder joints, making)•Discuss about the design and errors in PCB assemblies and production lines with managers or engineer to clarify assembly problems.•Tracking and ensuring final product QA and maintain the company standard.

•Deliver service and support to end-users using as well as operating automated call distribution phone software, via remote connection or over the internet.•Communicate with customers to provide and process information in response to inquiries, concerns along with requests about products and services as well as determine the issue by evaluating and analyzing the symptoms.•Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more. Offers alternative solutions where appropriate with the objective of retaining customer's and client's business.•Acquiring and maintaining the technical/professional expertise required to do the job effectively and to create effective customer solutions. technical/professional expertise is demonstrated through problem solving, applying technical knowledge and service management for the functional area in which I operate.•Delivered local and remote Tier 1 IT support for hardware and software to company personnel. Updated software versions with patches and new installations to close security loopholes and protect users.