Devangi Umatiya Email & Phone Number

Burnaby, British Columbia, Canada

Team Leadership: Supervise and guide team members in shipping, receiving, inventory management, and production coordination, ensuring efficient scheduling and adherence to procedures.Issue Resolution & Improvement: Resolve operational issues and implement process improvements to drive efficiency.Training & Development: Train team members to ensure job proficiency and policy compliance.Reporting: Prepare monthly customer reports and inventory updates, maintaining clear, accurate records. Quality & Timeliness: Maintain product quality and accuracy, ensuring on-time shipments.Customer Coordination: Manage return shipments, communicate damages, schedule deliveries, and coordinate reworks.Inventory & Logistics Management: Oversee inbound/outbound operations, maintain supplier relationships, and manage inventory in a high-paced environment.

Vancouver, British Columbia, Canada

New Westminster, British Columbia, Canada

• Ask customers about their needs and help them in making purchases.• Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions.• Provide excellent customer service.• Ensure the store is clean, safe and in order.• Stock and replace products to avoid any damages.• Keep shelves fully stocked with fresh products.• Prepare store displays and ensure that products are accurately labeled.• Discard expired items and place near expiry items on special promotions.

Mumbai, Maharashtra, India

• Maintaining a positive, empathetic and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments and complaints.• Communicating and coordinating with colleagues as necessary.• Ensure customer satisfaction and provide professional customer support