Devangini Patel Email & Phone Number

Melbourne, Victoria, Australia

• Responsible for providing support services for RACGP business applications, the largest of these being iMIS, Content Manager, Kentico, Monday.com and utilizing ServiceNow for fulfilling service requests and resolving.
• Maintain and update knowledge base, training, procedures, and reference materials for key business applications.
• Ongoing administration of business applications, ensure to deactivate license for users that have left the organization or not using the application to save cost.
• Proactively identify, troubleshoot, and resolve user, process, application, and data integrity issues. Monitor for data integrity issues; report and remediate accordingly.
• Complete application testing and regular health checks to identify any functionality, reliability, or integrity issues.
• Escalate application issues that can’t be resolved internally to vendors as required. Participate in user acceptance testing and production validation testing.

Technical Support & Issue Resolution:Investigating and resolving issues related to the eHealth product range through the service desk.Using remote support tools to diagnose and resolve complex issues.Documenting and reporting defects or issues found during analysis.Customer & Vendor Liaison:Directly liaising with external customers and vendor partners to.

Melbourne, Victoria, Australia

• Provide first-level incident detail collection and problem resolution for all users with hardware and software associated and application software. Resolve as many users reported problems as expertise permits using.
• Use advance trouble shooting skills.
• Escalate problems as appropriate following the Help Desk procedures.
• Accurately record in Fred Health CRM application(s) incident details and actions to resolve problems.
• Act as a liaison between customers and internal support staff to assure accurate problem interpretation. Maintain communication with customers during the problem resolution process.
• Utilize superior customer service skills.

Melbourne, Victoria, Australia

Assigned in Hospital Dispensary: Dispensing through Winifred and IPharmacy. Maintaining the Imprest and orders for 2 Hospitals. Managing the owing and Authority Scripts. Prepared Day Surgery Packages for patients ahead of time. Checking on stocks and expiry dates. Assigned in Onclogy /Asceptic Pharmacy:Prepare dispensing lables through iPharmacy and.

Singapore

Assigned in Women’s Retail and Children’s Retail Pharmacies:Typing and filling of prescriptions. Ensuring proper packaging, distribution and maintaining medication profiles of retail customers. Ordering and maintaining stock of pharmaceutical supplies. Worked in Satellite (In-patient) Pharmacy and Children’s Accident & Emergency Pharmacy. Providing helpful.

Vadodara, Gujarat, India

Executive Support: Proficient in providing high-level administrative support, including managing calendars, scheduling meetings, and coordinating travel arrangements.Document Management: Skilled in preparing and managing reports, presentations, and correspondence with a keen eye for detail and accuracy.Time Management: Capable of prioritizing tasks and.

Dubai, United Arab Emirates

Overseeing and managing the overall Head office duties. Responsible for Special Order Request, Pricing, Customer queries, Ordering and maintaining stock level. Evaluating and Reporting of Company and Staff performance. Managing employee's payroll, increments and bonus payment. Acting Accounts Manager: Oversee vendor invoices and payments and update ledger.

New Jersey, United States

Handling cash flow and transactions. Accountable for ordering and maintaining stock level. Dealing with all returns goods queries. Staff training and customer service.

Vadodara, Gujarat, India

Managed all administrative functions for the Board office, including scheduling, correspondence, and documentation to ensure smooth operations.Collected, analyzed, and presented data to Senior Management, enabling informed decision-making and strategic planning.Facilitated the procurement of necessary government approvals in compliance with legal.

New Jersey, United States

Assisting the Manager:Overseeing daily transactions and store operations.Ensuring smooth workflow and addressing any issues that arise.Supporting the manager in decision-making processes.Delivering Product Training:Conducting training sessions for employees based on management guidelines.Ensuring that all employees are knowledgeable about.

Vadodara, Gujarat, India

Oversaw Pharmacy Operations: Ensured the smooth running of pharmacy activities, maintaining a high level of efficiency and compliance with regulatory standards.Controlled Substances Management: Secured controlled drugs in compliance with legal requirements, ensuring accurate documentation and proper storage.Refrigerated Medications: Managed the proper.

Houston, Texas, United States

Regulatory Compliance: Adhered to healthcare and pharmaceutical regulations, ensuring all operations met legal and safety standards.Hygiene Standards: Maintained a clean and hygienic workplace, contributing to a safe and effective environment for both staff and patients.Prescription Accuracy: Ensured accurate dispensing of prescriptions, verifying correct.