Devang S. Email & Phone Number

With 3 years of experience in the dynamic realm of financial services, I have cultivated a robust skill set and a proven track record of delivering innovative solutions. My journey began as a Customer Experience Associate at Scotiabank, where I honed my abilities in customer service, sales, and operations, consistently exceeding targets and earning accolades for my dedication to excellence.Transitioning into a Banking Technology Analyst role at Royal Bank of Canada, I embraced the challenges of spearheading crucial projects, serving as a Scrum Master, and implementing Agile methodologies to drive efficiency and collaboration. Throughout my career, I have demonstrated a knack for business analysis, adeptly developing and documenting requirements, user stories, and process analyses to align project objectives with stakeholder needs. Leveraging advanced tools such as JIRA, Confluence, and Power BI, I have consistently delivered actionable insights from complex datasets, driving informed decision-making and optimizing project outcomes.Beyond my professional endeavors, I have actively contributed to the community as a co-founder of the Ontario Gujarati Students Association and Director of Operations at the Ryerson Trading Association. These experiences have further refined my leadership, teamwork, and communication skills, allowing me to thrive in diverse and collaborative environments.As I continue to pursue my Bachelor's degree in Business Technology Management at Toronto Metropolitan University, I am eager to leverage my expertise and passion for innovation to make a meaningful impact in the financial services industry. I am committed to driving positive change, fostering collaboration, and delivering tangible results that propel organizations towards success.

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  Toronto Metropolitan University

  Business Technology Management