Devang Shah Email & Phone Number

New York, Ny, Us

Chicago, Il, Us

Reporting directly to the CIO, part of a newly appointed technology leadership team tasked with a multi-year transformation journey (2024–2026) aimed at aligning technology operations with industry best practices and establishing the department as a trusted advisor to the business.Leading two strategic areas: Credit Technology and PMO & Shared Services, ensuring that technology initiatives align with long-term business objectives and drive operational efficiency.Credit Technology Leadership:Leading the transformation of Credit Technology to enhance underwriting, with future plans for workflow automation, AI-driven credit memos, and trade integration. Collaborating with teams to streamline front-to-back office systems for better alignment with business goals. Developing AI and data analytics initiatives to improve underwriting processes, decision-making, and overall performance.Head of PMO, Business Operations & Shared Services:Building a strong program management capability with governance frameworks and standardized project reporting for effective delivery. Overseeing business operations, including BOW creation, budgeting, resource allocation, and capacity planning to optimize resources. Managing expense control through vendor management to ensure cost-efficient operations. Leading cross-functional teams to align PMO and business operations with the 2024–2026 transformation goals focused on automation, efficiency, and innovation.Leading efforts to expand QA with a focus on automation, improving testing efficiency, and creating COE.Ensuring risk management processes follow the ITIL framework for operational stability and compliance.Developing strategies for junior talent acquisition, training, and tech communication to support long-term growth.

New York, Ny, Us

Led cross-functional teams to drive strategic transformations, performance management, and change management programs for clients across multiple sectors, including financial services, private equity, and non-profits.Developed and executed target operating model strategies to improve IT cost efficiency and organizational performance for large enterprises.Delivered impactful data transformation solutions by implementing business intelligence (BI) programs, ensuring clients had the insights needed to optimize operations and make data-driven decisions.Provided strategic advisory services on digital transformation, IT strategy, and performance improvement, helping clients modernize their technology infrastructure and operational processes.Notable Client Projects:IT Costs Assessment & Target Operating Model Strategy:Led a project for a large financial services bank to assess and optimize IT costs, developing a comprehensive target operating model to streamline operations and drive cost efficiencies.Data Transformation for a Private Equity Client:Spearheaded a data transformation project for a private equity firm, implementing a business intelligence (BI) program using Snowflake, Power BI, and Matillion. This initiative created operating and performance KPIs to enhance operational efficiency across multiple portfolio companies.Advisory for a Non-Profit Organization's CTO:Advised the CTO of a non-profit organization on data intelligence and predictive modeling strategies to identify and capitalize on investment growth opportunities, improving long-term financial sustainability.

New York, Us

transitioned into the COO role to focus on scaling operations, managing the company's sales, marketing, and financial activities, and ensuring efficient execution of day-to-day operations.Led the global expansion of Sproutlogix into new markets, including Australia, Eastern Europe, North America, and Pan-Asia, successfully navigating the operational and strategic challenges of international growth.Orchestrated two successful revenue-accretive acquisitions, each with a return on investment (ROI) of less than 18 months, integrating these acquisitions to expand the company’s core platform.Played a key role in raising $650K in seed investment and $5M in Series A funding, resulting in a $25M post-money valuation for the company.Helped the company gain entry into the Tandon Future Labs two-year startup program at NYU, further accelerating growth and innovation.Introduced veteran leadership by recruiting experienced board members and a seasoned CEO, enhancing corporate governance and strategic direction.Oversaw improvements in corporate governance, implementing best practices to support sustainable growth and leadership.

New York, Us

Founded and established Sproutlogix, a startup focused on leveraging artificial intelligence and behavioral science to create an adaptive learning platform (DeveLoop) for employee upskilling and performance improvement.Developed the company’s vision, goals, and strategy from the ground up, overseeing all aspects of business development, including market research, operations, finance, and marketing.Successfully raised $250K in angel investment, and drove significant growth, transforming the initial concept into a multimillion-dollar business within two years.Led hiring, training, and mentoring efforts to build a strong, agile team, establishing a culture of innovation and excellence.Actively engaged in investor relations and secured partnerships that supported business growth and expansion.Awarded recognition as one of the 10 Best Software Companies by Silicon Review in 2017.Spearheaded the development of Sproutlogix’s social media identity and website, positioning the company as a thought leader in the HR tech space.Represented the company at numerous startup and business events globally, building the brand and securing key relationships with potential clients and partners.

New York, New York, Us

Pivotal in the build-out of the Pune Technology Delivery Center of Excellence (COE), leading site development, talent strategy, and the delivery of key strategic initiatives to establish a high-performing delivery hub.Directed a team of 500+ employees across APAC, managing a $150M+ budget and overseeing 100+ projects.Led a major project in fund services, encompassing trade integration, processing, settlement, and reporting, to streamline operations, reduce transaction times, and enhance reporting accuracy across the APAC region.Spearheaded talent development programs, scaling teams to meet business needs and fostering operational excellence through skill-building initiatives.Achieved 30% productivity gains and $2M in cost savings through strategic initiatives in vendor management, project governance, and compliance, aligning with global standards.

New York, New York, Us

Global Head of Transfer Agency Technology:Led a team of 125 employees, managing a $50M+ budget and overseeing an application portfolio of 60+ systems.Acted as Subject Matter Expert (SME) in hedge and long fund transfer agency business, driving platform consolidation, straight-through processing (STP), and automation initiatives, resulting in $5.5M in savings.Global Head of Shared Services (Production Support, QA & IT Risks and Controls):Managed a 100+ person team and a $10M+ budget across global L1 & L2 support, ,QA, and IT risk functions.Implemented automation tools (QTP for automation, QC for defect tracking), reducing regression defects by 40% and eliminating severity 1 & 2 post-production incidents.Chief of Staff to the CTO:Provided strategic insights on team structure, SLAs, and workflows to enhance overall efficiency.Led key initiatives in budgeting, mentoring, and staff development.

New York, New York, Us

Promoted to Senior Vice President, expanding responsibilities to include the shared services function, overseeing Quality Assurance (QA), L1/L2 production support, and Risk and Controls across Transfer Agency and related operations.Led the build-out of QA functions, implementing standardized testing frameworks and automation tools, improving the accuracy and efficiency of testing processes, and reducing production defects by 30%.Established and scaled L1/L2 support teams, enhancing incident management, troubleshooting, and issue resolution capabilities, leading to significant reductions in system downtime and improved response times.Directed the Risk and Controls function, ensuring robust operational risk frameworks, compliance with regulatory requirements, and implementation of risk mitigation strategies across Transfer Agency operations.

New York, New York, Us

Appointed as North America Head of Transfer Agency, responsible for leading operations across dozens of applications supporting critical functions such as investor reporting, trade processing, and fund accounting.Managed a large team overseeing the end-to-end lifecycle of transfer agency services, including shareholder recordkeeping, transaction processing, and client reporting for institutional and retail investors.Directed the operation and enhancement of key systems, ensuring smooth and efficient trade processing, settlement, and NAV reconciliation for diverse fund structures (e.g., hedge funds, mutual funds, long funds).

New York, New York, Us

Led key initiatives within the Transfer Agency team, focused on enhancing investor reporting capabilities and ensuring the accurate and timely delivery of investor communications.Managed the end-to-end project lifecycle for critical projects, from initial scoping and planning to execution, delivery, and post-implementation review, ensuring alignment with business objectives and regulatory requirements.

Amsterdam, Nl

Location Tysons Corner, VAServed as a Subject Matter Expert (SME) for a client project focused on optimizing the mortgage pricing and accounting processes through the implementation of Aladdin Software.Led efforts to streamline the client’s month-end account reconciliation process, successfully reducing the processing time from T+20 days to T+4 days, significantly improving operational efficiency and financial reporting timelines.Worked closely with the client’s finance and operations teams to analyze current processes, gather requirements, and tailor the Aladdin platform to meet the unique needs of the mortgage pricing and valuation functions.Provided technical and strategic guidance on software configuration, ensuring the solution was fully aligned with regulatory standards and optimized for the client's business objectives.Conducted training sessions for key stakeholders and end-users, ensuring a smooth transition to the new platform and enhancing the team’s capability to manage the optimized pricing processes.

Charlotte, Nc, Us

Operated as Product Manager of CoPeR, an internal unique counter-party identifier platform across my operations.Served in an integral role by overseeing requirements implementations around various regulatory functions, including AML, OFAC, etc.Supervised and led all operations of a resource staff of five personnel for a web-based MIS metrics application using Actuate software.Functioned as Lead BA for Deal Manager’s Phase II implementation for debt syndication, with Deal Manager being a proprietary ML software to administer the entire capital markets workflow from origination to settlement.

New York, Ny, Us

Banking Analyst

Mba, International Finance & Leadership

Bs, Finance & Information Systems