Devani Eka Pratista Email & Phone Number

Jakarta Raya, Indonesia

• Carry out transaction data input related to Loan transactions : Disbursement, Repayment either by bulk upload, automation or manually• Carry out the data entry process related to Regulatory report in a timely and accurate manner.• Carry out the GL reconciliation process related to loan transactions.

Jakarta, Indonesia

• Manage and record all incoming and outgoing documents for Community Development Partner (CDP) such as: Job Demotes, Job Promotes, Relocate Areas, Terminate Account, Workforce Data Changes in AMAAN's Web.• Review the accuracy of all supporting documents before forwarded to the concerned team.• Responsible administrative part and report to Bank Jago. • Updating Mobile Number Data Masterfully through G-Sheet, Updating Data - "Kakak IdAmaan"

Jakarta, Indonesia

Jakarta, Indonesia

• Responding promptly to Customers inquiries.• Communicating with Customers through various channels.• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Acknowledging and resolving customers complaints.• Processing orders, forms, applications, and requests in a timely manner.• Communicating and coordinating with colleagues as necessary.• Achieving and exceeding appointed KPIs - Ensure customers satisfaction levels are always on/above target• Coordinate with other departement• Monitoring cases, ticket, average response time

Jakarta, Indonesia

• as a Liaison Organizer of Philippine's Family Trip 2019 in Bali, Indonesia.helping the Philippine's Travel Agency to visit unfamiliar areas in Bali, promoting Bali for the Tourism Diplomacy• as a KEMENPAREKRAF's representative attended "Nusa Dua Fiesta 2019" press conference in Ministry of State Owned Enterprises of Indonesia.• Doing work report for the staff of Ministry Tourism.• Make a report of foreign tourist who have come to Bali on last 5 years.• Reporting Ministry of Tourism's activities in Bali through out 2019.