Medical/ Dental Billing Specialist
CurrentResults-driven Medical/Dental Billing Specialist with a proven track record of ensuring quality productivity for multiple doctor/provider clinics across diverse states. Known for delivering accurate billing customer service to patients while maintaining a focus on efficiency. Possesses comprehensive knowledge of EPIC systems clinical operations, including front desk procedures and registration protocols, reinforced by completion of end user courses. Experienced in managing medical/dental claim cycles and possesses extensive insurance knowledge encompassing private commercial insurances, Medicare, and Medicaid across multiple states. Proficient in utilizing insurance website portals and effectively communicating with various payors for credentialing, denials, and eligibility inquiries. Proactively liaises with clinic management to facilitate seamless payment processes from insurance providers, manage patient balances, and stay updated on policy changes. Exhibits exceptional teamwork and adaptability, collaborating effectively with multiple teams and clinics. Demonstrates strong organizational skills, maintaining meticulous notes utilizing Microsoft Office 365 applications and smart sheets. Skilled in creating and updating JIRAs to optimize workflow efficiency.