Devan Larson Email & Phone Number

Renton, Wa, Us

Renton, Wa, Us

New York, New York, Us

New York, New York, Us

Bothell, Washington, Us

-Work intake and prioritization for IT CRM team-Helped transition team to agile methodology and development cycle in 2023-Oversight of company-wide CRM and related applications (Salesforce Sales+Service Cloud, Salesforce applications, Marketing Cloud, Veeva Vault)-Coordinated with business stakeholder on their needs. Presented viable solutions to deliver value to their teams-User story and task assignment to the admin/dev team

Bothell, Washington, Us

-Administration of Commercial CRM and integrated systems-User support and feature development for multiple sales teams (300+ users)-Custom salesforce configuration and design-Project Management -Work intake and prioritization for team-Master data management and related data stewardship processes-Implementation and launch of customer engagement tools for sales teams (Veeva Approved Email, Veeva Engage, Veeva CLM)-Collaboration on system release management and governance with IT group-User feedback gathering through surveys, focus groups-Identification of opportunities for continual improvement; gaps in functionality or user enablement/training-Ad hoc reporting requests

Bothell, Washington, Us

-Administration of Commercial CRM and integrated systems-User support and feature development for multiple sales teams (300+ users)-Custom salesforce configuration and design-Master data management and related data stewardship processes-Implementation and launch of customer engagement tools for sales teams (Veeva Approved Email, Veeva Engage, Veeva CLM)-Collaboration on system release management and governance with IT group-Identification of opportunities for continual improvement; gaps in functionality or user enablement/training-Ad hoc reporting requests-Internship management

Seattle, Wa, Us

-Salesforce administrator in 1.2 TB instance. 6,000+ users.-Served in an admin role as part of larger Salesforce team coordinating with and among Salesforce developers, system architects, AWS developers, QA and product management staff.-Executed variety of configuration changes on weekly release schedule, serving multiple internal teams- service cloud, sales cloud, internal infrastructure management.-Led and executed implementation of Einstein Analytics for 1,800 users, including requirement gathering from business stakeholders.

Seattle, Wa, Us

Primary administrator of internal Salesforce CRM, and partner coalition CRM databases-Manage data input and output processes for WEC/WCV for all databases used by the organization-Maintain system security through custom permissions, org-wide security settings and object/record/field accessibility-Monitor data integrity as inputs change in order to maintain an overall high-level of data quality-Perform regular data hygiene tasks in order to maintain highest-possible level of data quality-Provide user assistance, training and facilitate product adoption-Create and manage changes to the systemCustom Salesforce Development-Develop customized solutions within the Salesforce platform to support critical organizational functions and meet project objectives, requirements and organizational goals-Conduct long-term improvement operations to ensure compatibility with evolving mission requirements-Manage, monitor and implement tools within the organization’s integrated data system-Collect and troubleshoot all errors and support cases across all system tools-Evaluate new version releases of system tools and their compatibility with the rest of integrated system-Develop customization to tool integrations when necessaryProject Manager for organization-wide data projects-Communicate with program directors, support staff and other related parties to design cohesive project strategies and effective collaboration throughout phases of development, testing and deployment-Provide strategic direction and oversight for organizational best practices-Collect data throughout lifecycle of projects in order to provide measurable performance metrics-Lead or support regular reporting to director-level staff on baseline performance metrics related to communication/outreach, profile of member base, engagement and fundraisingLead of staff data team and organizational excellence and innovation committee. Supervisor of Data Associate

Primary administrator of internal Salesforce CRM, and partner coalition CRM databases-Manage data input and output processes for WEC/WCV for all databases used by the organization-Maintain system security through custom permissions, org-wide security settings and object/record/field accessibility-Monitor data integrity as inputs change in order to maintain an overall high-level of data quality-Perform regular data hygiene tasks in order to maintain highest-possible level of data quality-Provide user assistance, training and facilitate product adoption-Create and manage changes to the systemCustom Salesforce Development-Develop customized solutions within the Salesforce platform to support critical organizational functions and meet project objectives, requirements and organizational goals-Conduct long-term improvement operations to ensure compatibility with evolving mission requirements-Manage, monitor and implement tools within the organization’s integrated data system-Collect and troubleshoot all errors and support cases across all system tools-Evaluate new version releases of system tools and their compatibility with the rest of integrated system-Develop customization to tool integrations when necessaryProject Manager for organization-wide data projects-Communicate with program directors, support staff and other related parties to design cohesive project strategies and effective collaboration throughout phases of development, testing and deployment-Provide strategic direction and oversight for organizational best practices-Collect data throughout lifecycle of projects in order to provide measurable performance metrics-Lead or support regular reporting to director-level staff on baseline performance metrics related to communication/outreach, profile of member base, engagement and fundraisingLead of staff data team and organizational excellence and innovation committee. Supervisor of Data Associate

Seattle, Wa, Us

-Served as System Admin user for the donor CRM database (Salesforce.com)-Managed user and profile setup/deactivation along with the creation of custom objects, fields and processes-Managed data quality and executed cleanup through custom processes and/or import/export via third party applications (Apsona, Data Loader)-Maintained online donation forms and live data sync to donor database (Salesforce)-Additionally provided tech support for PSC's secondary, ticketing and membership database (Siriusware) through duplicate record management, testing new software updates, item setup and training for frontline staff.

-Created a long range forest management plan-Assisted in grant proposals/applications-Maintained and streamlined CRM database using Salesforce.com-Build and maintenance of GIS data. Increase data accessibility and overall organization-Led weekly volunteer, restoration work parties with local community members

Newport Beach, Ca, Us

As a primary task, I performed regional demographic analyses for a variety of clients daily. Each analysis determined the suitability of a given market for advertising campaigns. US census data, along with a variety of other client-specific data sets served as the source for initial, market analysis. When a market's demographic profile suits a client's request, I then would complete a geographic analysis in order to determine the viability of either hand delivery or direct mailing as the primary form of customer outreach. Geographic viability was determined by several factors; including household density, housing size, dominant housing type and highway connectivity.

Mountain View, Ca, Us

Evaluated and maintained quality of crowd-sourced geodata. Worked primarily as a quality control lead for a region-specific maintenance team; evaluating each team member's daily work and offering advice strategies for improvement. Also provided technical support to public Google map users and training for other employees.

Seattle, Wa, Us

Assisted in manufacturing of telecommunications-based, power-source and distribution equipment. Created technical design drawings for permanent fixtures using SolidWorks 2012 3D CAD software to streamline product-testing process. Also performed independent quality control inspections of all products on a daily basis.

Bellingham, Washington, Us

Assisted volunteers on-site with planting, invasive-species removal and other tasks at streamside restoration work parties. Also directed small volunteer groups with explanations of local plant-types and the overall riparian ecology of each Whatcom County site.