Information Technology Intern
Current- Assisted in troubleshooting tasks by analyzing system logs, diagnosing hardware and software issues, and providing timely resolutions to minimize downtime and improve productivity.- Facilitated hardware and software setup by configuring new devices, installing operating systems and applications, and ensuring seamless integration into the existing IT infrastructure, resulting in streamlined operations and enhanced user experience. - Contributed to automation initiatives by creating scripts and implementing workflow automation tools, optimizing repetitive tasks and reducing manual intervention, leading to increased efficiency and time savings for the IT team.