Devan Rouse Email & Phone Number

Chile

I collaborate with multiple agencies and hotels across Torres del Paine + Patagonia, San Pedro de Atacama, and Santiago doing a range of full-day, half-day, and multi-day expeditions tailored to meet the needs of clients, from budget travelers to high-end luxury seekers.

Torres Del Paine, Region Of Magallanes And Chilean Antarctica, Chile

The responsibility for explaining boat rules and safety guidelines during voyages around the 3 faces of Grey Glacier, as well as providing information about the surrounding mountainous areas and the Southern Patagonian Ice Field. My role involved ensuring a comfortable and informative experience answering any questions that may arise from guests while ensuring safety. Ensure a speedy check-in process and verify that the count of passengers boarding matches the count of passengers boarding & disembarking.

Puerto Natales, Region Of Magallanes And Chilean Antarctica, Chile

Responsible for overseeing guest service operations, including managing food and beverage inventory, ensuring shipments for supplies, and maintaining a seamless workflow.

Chile

Skilled in managing daily operations, overseeing staff training and development, and ensuring a smooth and efficient work flow. Effective in resolving guest inquiries and complaints, and adept at maintaining a welcoming and organized working area. Strong leadership and communication skills with a focus on driving high level team performance and delivering a superior guest experience.

Kent, Ohio, United States

During my time at university, I took on a role that involved a variety of responsibilities. My tasks included processing customer orders and payments, addressing and resolving customer complaints, preparing sandwiches, and handling delivery orders.

Dover, Ohio, United States

My first job while in highschool and role as a Barista involved delivering customer service, preparing and serving food and coffee orders, and ensuring a pleasant dining experience for patrons. I was responsible for closing the cash register at the end of each shift and managing inventory for the coffee shop. Additionally, I coordinated shift schedules and oversaw shipment orders. This coffee establishment has since closed and the owner has sold the business.

Communication And Media Studies

Activities and Societies: Latin America Club

Foreign Exchange Student

Activities and Societies: Rotary International Foreign Exchange Student in Chile being a student ambassador for the United States.

Graduated

Activities and Societies: 4-H, C.I.A. Club, Key Club, Editor & Column writer for Highschool Newspaper (Crimsonian) Rotary International.