Administered cash application to customer accounts, guaranteeing precise monthly reconciliation.Produced daily reports to monitor financial transactions and uphold current records.Employed Power BI to visualize financial data and derive key business insights.Maintained regular contact with clients for premium payments via email and phone calls.Proficiently handled accounts receivable responsibilities.Prepared comprehensive month-end reports and proficient in creating journal entries.Executed various processes on ERP software such as Workday for seamless operations.Managed write-offs of invoices and facilitated refunds for overpayments to clients.