Associate Process Manager
Pune, Maharashtra, India
1. Led a team of 10 associates managing North America Fixed Income for Morgan Stanley, ensuring timely and accurate processing of asset servicing requests.2. Supervised key financial products including bonds, treasuries, and other fixed-income instruments, maintaining consistent communication with clients to handle escalations and special requirements.3. Managed team performance through coaching, feedback, and conducting comprehensive yearly appraisals to identify areas for development… Show more 1. Led a team of 10 associates managing North America Fixed Income for Morgan Stanley, ensuring timely and accurate processing of asset servicing requests.2. Supervised key financial products including bonds, treasuries, and other fixed-income instruments, maintaining consistent communication with clients to handle escalations and special requirements.3. Managed team performance through coaching, feedback, and conducting comprehensive yearly appraisals to identify areas for development and improvement.4. Oversaw daily operations and monitored workflow to ensure efficiency, accuracy, and adherence to client deadlines, reducing errors by 15%.5. Collaborated with senior stakeholders to provide detailed reporting and analysis on financial transactions, improving service delivery and aligning client expectations.6. Handled ad-hoc client requests, including complex data analysis and reporting needs, creating custom solutions to meet client demands.7. Implemented process improvements that enhanced the accuracy of reports and boosted team productivity by 10%, ensuring better compliance with internal and external regulations. Show less