Retail Excellence Executive
Medkart Pharmacy Pvt.Ltd.
Train and manage store teams across territories, fostering a collaborative and results-driven work environment.Develop Performance Management system as a part of central operations for the field operations.VM (Visual Merchandising) - Collecting store Photos and reviewing store LFAS(Look, Feel, Ambience, Service Standard)VM - ensuring OTC Plano at stores, ODU aptness, etcMonitor consistency across field operations and take follow ups from the area operations managers.Collaborate with cross-functional teams like marketing & strategy to develop integrated plans and programs that align with company objectives and brand standards.Provide ancillary support to area managers and store managers, fostering a culture of accountability, empowerment, and continuous improvement.Analyze various reports in BI and give insights to the field ops about business.Help the ops head in driving business and contributions to enhance business performance at storesConduct regular store visits and audits to assess performance, identify areas for improvement and review as well as give on the job training.Drive special initiatives with retail and regional ops - like new launches, brand launches.Managing & Distribution of tasks within store staffs as an outcome of the AOM/COM/Store Checklists