• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.• Supported executive staff through scheduling meetings, and preparing crucial documents.• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.• Ensured accurate record-keeping with diligent data entry and database management for vital company information.• Maintaining relations between brand and customers.•… Show more • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.• Supported executive staff through scheduling meetings, and preparing crucial documents.• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.• Ensured accurate record-keeping with diligent data entry and database management for vital company information.• Maintaining relations between brand and customers.• Enhanced customer satisfaction by providing timely and efficient administrative support to the sales team.• Managing customer records and keeping CRM updated.• Accounts receivable collections• Assigning works to the watchmakers, perform QC,ordering parts, warranty claims, data entering.• Streamlined office operations for improved efficiency byorganizing filing systems and managing correspondence. Show less

Developed strong client relationships through consistent communication and attentive service.• Increased sales revenue with targeted marketing campaigns and strategic product positioning.• Repair watches and handled entire store including cash management, stocking, pricing, and maintaining inventory.• Handling calls and being mediator for repairs going to the head office to returning it to the customer.• Maintaining customer relations by providing satisfactory services.

Reduced visa application errors by conducting thorough quality checks and providing clear instructions to applicants.• Collaborated with consular officers to resolve complex cases, ensuring fair and accurate decisionmaking.• Provided excellent customer service, addressing applicant inquiries in a timely and professional manner.• Maintained up-to-date knowledge of immigration policies and procedures to advise applicants accurately on eligibility requirements.• Managed high… Show more Reduced visa application errors by conducting thorough quality checks and providing clear instructions to applicants.• Collaborated with consular officers to resolve complex cases, ensuring fair and accurate decisionmaking.• Provided excellent customer service, addressing applicant inquiries in a timely and professional manner.• Maintained up-to-date knowledge of immigration policies and procedures to advise applicants accurately on eligibility requirements.• Managed high volumes of visa applications, consistently meeting tight deadlines without compromising accuracy or attention to detail.• Conducted comprehensive background checks on applicants as part of security clearance procedures for sensitive roles.• Assisted in the development of training materials for new Visa Processing Officers, improving overall team performance and efficiency levels.• Mentored junior Visa Processing Officers, sharing insights and guidance on complex cases to support their professional development.• Performed routine data entry or document Show less