Product specialist• Facilitate communication between client, business stakeholders and end users Requirement gathering and analysis and prepared business requirement document. • Maintaining the office environment by answering client queries, filing, and performing special projects, editing, Timesheet management and other office related work. • Review and prepare test cases document, executing test cases. Worked on various task and techniques to identify business needs and determine solutions to the problem. • Evaluation of new content vendors before acceptance, day to day collection of data from authorized vendors like Thomson Reuters and FactSet Research. • Managing the output quality of any new content, clarifying it with the vendor before integration with the main product. Prepare process flow charts, activity diagrams to exhibit complete flow of the organization. • Elicit, analyse, validate and document the business processes and requirements. • Collaborate with business units and development staff to translate and effectively communicate requirement needs. • Adding value to the team through updates on the market views, corporate news and information from US and other international markets. • Participated in acceptance testing, regression testing and created test cases. • Presentations to the clients through asset allocation decision and first presentations according to their risk appetite. • Market research and part of machine learning team for sentiment analysis.

• Transaction Acceptance and Client Relations, Responsible for taking care of whole investment process, meeting SLAs of processing, expansion of distribution network of mutual fund products.• Processing of Financial & Non-financial transactions on a daily basis.• Time sheet management, follow up on escalation cases from CAMS(RTA) and handling walking investors, Internal/External stakeholder’s and their queries. • Tools used – Vision, MS. Excel, Dynamics CRM and EISC.

• Defining product, analyzing data and daily reporting.• Tools used – Eclipse, OGRDS software, Glocheck, Auto Resolution, Final Inspection, Check Point tools and basic excel