Devansi Patel Email & Phone Number

Brampton, On, Ca

Mississauga, Ontario, Canada

Brampton, Ontario, Canada

• Managing premium customers and expedited loads utilizing TMS software: Fleet Manager• Being accountable for cross-border shipments between the United States, Canada, and Mexico• Worked collaboratively with other departments, such as customer service, sales, operations, safety, customs to ensure smooth and efficient logistics operations.• Updating various portals, including AOD, RXO/XPO, ECCO, Ryder, and Penske.• Maintaining the position of Tier 1 carrier for XPO Ford, XPO Stellantis, XPO Container and maintaining a score of 99/100 in AOD, contributing to the overall success of the team and the company.• Handling a high volume of emails and phone calls while multitasking.• Coordinating with customers, carriers, and custom brokers to facilitate prompt border clearance.• Providing ACE, fast sheet, and ACI manifests to drivers crossing the Canadian border.• Bidding, booking, planning, and dispatching shipments (primarily Mid-West), contributing to the overall success of the team.• Reviewing KPIs quarterly and monitoring the performance to make improvements in allocated resources wherever necessary.• Assisted with the training and onboarding of new team members to ensure they are well equipped to perform their duties effectively while leading a team of 5+ employees.• Communicated with customers regarding shipment status updates and any delays or issues, providing excellent customer service and problem-solving skills

Brampton, Ontario, Canada

• Managed front desk operations, including answering and directing phone calls, greeting visitors, and handling incoming/outgoing mail• Scheduled and coordinated appointments and meetings with physicians, patients, and other medical professionals• Maintained electronic and paper medical records, ensuring they are accurate, complete, and up-to-date• Processed medical bills, invoices, and other financial documents, and prepared reports for management• Coordinated patient referrals to other medical specialists, clinics, and hospitals• Assisted physicians with paperwork and administrative tasks related to medical assessments and examinations• Ordered and managed inventory of medical and office supplies, ensuring adequate stock levels at all times• Responded to patient inquiries and concerns via phone and email, providing accurate information and excellent customer service• Prepared and distributed marketing materials and other communications to promote the clinic's services to the community• Provided general administrative support to physicians and other staff, as needed, to ensure smooth clinic operations.

Vaughan, Ontario, Canada

Pune, Maharashtra, India

General Business, Business/Commerce, General

Bachelors In Design, Industrial And Product Design