> Planned, implemented, and maintained a Windows domain-based infrastructure> Managed daily activities, IT troubleshooting including user support and system administration tasks both locally and remotely > Designed and implemented local area networks for new offices> Installing, Maintaining & troubleshooting Windows, Linux Data Backup, and Networking> Installation of SQL, Servers & other peripherals> Ensured data/media recoverability by implementing a schedule of system backups and database archive operations> Lead and Manage a team of assistant system administrators of the same office & Sub Offices under the same jurisdiction> Data Backup and Restoration including data recovery> Worked with employees to resolve "unsolvable" support requests, especially in server reinstallation and data recovery> Manage a team by providing Training on new software/ hardware and new company procedures> Perform preventive maintenance, software/hardware upgrades, patch maintenance and firmware upgrades, virus control, and loading of antivirus patches/ signatures> Management of Purchase and maintenance of supply inventories > Diagnose Server software & hardware related problems and resolve them

> Installing, Maintaining & troubleshooting Windows, Office Applications & security Software, and Networking

> Configuration of VOIPSWITCH (Callback, Callingcard, Reseller, Clients, Traffic, Codecs, DialingPlan, etc).> Provide online training for the customers in VoIP server configurations.> Monitor and control multiple servers locally or remotely using the Dell 2161DS-2 console switch.> Configuration of Juniper Netscreen Firewall ( Add new servers, set policies, allow access to different servers, etc)> Constant monitoring of traffic and bandwidth analysis of various servers through Multi Router Traffic Grapher

> Assembling computers, Installing, Maintaining & troubleshooting Computers, printers, and scanners> Installing, Maintaining & troubleshooting OS, Office Applications & security Software.