Devante Drake Email & Phone Number

Plano, TX, US

King Of Prussia, PA, US

• Executing with a user-centered approach to design perspective & practice; guide decisions through user research, customer development & iterative feedback; conduct user research, usability testing, and analysis of data.
• Build collaborative relationships with business partners, working closely to support product initiatives
• Served as Product Owner and SME for Cincom and other third-party product integrations
• Creative translation of business needs into a conceptual, logical, and physical design of the solution
• Solve complex, often ambiguous product problems, by utilizing data, insights, and user research to translate it to tangible solutions and development requirements
• Collaborate with Product Owners and analysts to ensure the usefulness of a given feature or requirement meets or exceeds of the intended user audience.

King Of Prussia, PA, US

• Partnered with Engineering, Architecture, and Product teams to gather functional / non-functional requirements related to SaaS products. Assisted in the creation and support of epics and user stories based on the.
• Delivered precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data and requirements analysis, and data mapping to clients.
• Directly interacted with clients including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate product solutions.
• Led product support efforts for critical roadmap initiatives
• Interfaced with clients to understand requirements and evaluate reported product issues
• Served as point of contact and product owner for third party integrations