Devante Owens Email & Phone Number

Rumney, New Hampshire, United States

• Participate as a team player in MPA's residential treatment model for youth• Supervise youth, in accordance with MPA policies, procedures and the youth's individualtreatment plans• Facilitate the residential program's structured routine• Coordinate, manage and participate in recreational and educational programming for youth• Ensure that all new students are properly orientated upon arrival• Maintain ongoing, professional dialogue with Milieu Clinician assigned to the residence includingtimely reporting of critical incidents and other pertinent information• Clearly and professionally document all services provided according to program policies andprocedures• Facilitate and confirm that new faculty participate in the Faculty Institute within 1 month of startdate• Monitor and ensure complete and timely entry of milieu notes each night and family contactnotes for each occurrence • Maintain system of communication in residence so that youth counselors receive timely information about student treatment, incident/events, policy changes, etc.• Maintain weekly faculty schedule• Review, assess and sign/address bi-weekly time sheets.• Use training to provide behavioral management and crisis intervention• Teach youth social skills • Engage in behavioral management techniques, in accordance with policies, procedures and training• Communicate effectively with other employees, youth and stakeholders• Engage and connect with youth as a compassionate professional• Attend professional trainings and workshops, and strive to understand and implement alltrainings and workshops in residential programming• Manage facilities so they are clean, orderly and free of all hazards• Provide supervision, guidance to Youth Counselors, including routine documented supervision• Assist in managing the transportation fleet, maintain open communication regarding studenttransportation needs• Manage weekly communication to entire team about student progress

Plymouth, New Hampshire, United States

• Responsible for overall leadership of the community. • Planned, coordinated, and conducted activities for program participants based on observed needs of each individual. • Provide skillful treatment, counseling, behavioral assessments to adolescents with behavior, mental, and physical disabilities in a group home setting. • The practical application of developmental, social behavior assessments, goal writing, and program implementation. • Promoting and assisting adolescents with self-help skills in the areas of eating, hygiene, grooming, and other acts of daily living.• Prepared, maintained, and contributed to a variety of records and reports to document information relating to youths, but not limited to, treatment plans, progress notes, population reports, and inventories.

Plymouth, New Hampshire, United States

• Provide supervision and mentoring practices to students, including role modeling appropriate behavior, redirection, and crisis management. • Deliver direct services to the residents which include daily living skills, meal preparation, hygiene practices, recreational, social activities, and any other duties necessary to reintegrate and reunify our residents into the community. • Refine students’ social skills, interpersonal skills, and rehabilitation skills through the development of respectful & positive relationships. • Utilized crisis intervention techniques to resolve conflicts, overcome life hurdles, and undesirable habits with acceptable behaviors. • Provided consistent, individualized reinforcement to client behavior, using daily issues to teach and reinforce adaptive behaviors.

Holderness, Nh

• Performed landscaping care and maintenance for commercial and residential clients. • Training newly assigned landscapers and demonstrating the use of the equipment and proper way in which to maintain the site. • Provided proper upkeep of hand and power tools and equipment. Ensured vehicles and tools were cleaned before being stored, and ship.• Responsible for keeping an organized inventory space and ensuring efficient restaurant operations.• Coordinated with restaurant staff to achieve, and improve upon, high level customer satisfaction. • Succeeded and thrived in fast paced, high stress work environment.

Plymouth, Nh

• Provided excellent customer service by addressing and resolving customer inquiries/issues in a timely manner. • Balancing the needs of multiple customers simultaneously in a fast-paced retail environment. • Conduct sales transactions using cash processing terminals while ensuring the cash drawer is balanced daily. • Responsible for receiving and inspecting merchandise. • Stock shelves ensuring that proper inventory levels are displayed.

Remote

• Facilitate the collection of competitive information through inbound/outbound calls. • Identify the client’s needs/wants and provide them with a list of schools that are suitable based on that criteria. • Act as a liaison between colleges/universities and prospective students to fulfill enrollment. • Built and retained customer loyalty through timely and effective one call resolution. • Exceeded enrollment rate target of 32%.

Plymouth, Nh

• Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting.• Successfully performed conflict resolution related task between camp participants, which prevented further escalation to upper management or possible termination from participation of camp privileges.• Responsible for the general safety, development, growth, and skill achievement of the participants in my group.• Provided first aid care for on-site injuries.• Communicated with parents regarding program policies and periodic updates on their child.

Bachelor Of Arts - Ba, Criminal Justice

Activities and Societies: Law Enforcement Environment, Drug Behavior, Individual and the Law, Spanish for Law Enforcement, Stress.

High School Diploma, General Studies