Devante Shaw Email & Phone Number

Slidell, La, Us

Louisiana, United States

Nola South| Gulfcoast

Responsible for overseeing operations 8-9 locations, overseeing 8 Retail Store Managers and 20-40 Wireless Pros, recruiting, hiring, and training sales staff, ensuring quotas of all key metrics are exceededEvaluated operational reports and financial data to monitor district operations.• Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks.• Checked team performance and KPIs to address deficiencies and manage territory.• Built and maintained successful teams, directing, motivating and disciplining staff.• Cultivated trust, empowerment and personal accountability virtues to build successful business cultures.• Addressed customer concerns and feedback promptly, implementing resolutions as needed.• Recruited, hired and onboarded district staff and implemented initiatives to maintain low turnover rate.• Led recruitment efforts for new store openings within district.• Monitored staff performance regularly, providing feedback for improvement.• Nurtured company growth through extensive marketing, advertising and direct customer care.• Analyzed market trends and adjusted promotional strategies accordingly.• Developed managers into successful leaders through training and hands-on support.

Responsible for launching and overseeing operations for 4 new Walmart Wireless locations, overseeing 20 Wireless Pros, recruiting, hiring, and training sales staff, ensuring quotas of all key metrics are exceeded, mentoring new Sales Managers, developing relationships with Walmart Leadership and WSP partners.

Mississippi, United States

Responsible for overseeing operations for 12-15 Dollar General locations, overseeing 12-15 Store Managers and 90-100 Sales Associates. Daily task included recruiting, hiring, and training sales staff, ensuring quotas of all key metrics are exceeded, mentoring new District Managers, developing relationships with store vendors. Revamped operation manuals, training programs and job descriptions to improve district operations.• Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks.• Evaluated operational reports and financial data to monitor district operations.

Bay St Louis, Mississippi, United States

Responsible for overseeing operations for 20-30 Crew Members, recruiting, hiring, and training staff, mentoring new Managers. Maintaining Store Weekly schedule and placing orders for weekly direct fulfillment.Maintained strict budget levels through effective labor and inventory cost controls.• Upheld customer service standards with staff training and handling escalated service and food quality issues.• Completed weekly and monthly inventories of food, alcoholic beverages and other supplies.

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba